Administrative Office/Sales Assistant

POSITION: Administrative Office/Sales Assistant

Location: Aiea, Oahu

Employment Type: Full Time

JOB DESCRIPTION:

Provide comprehensive administrative support to the sales and installation team, manage customer inquiries, process orders, maintain sales records, schedule appointments, answer phones, and other general office duties as assigned to ensure smooth sales operations and customer satisfaction. Position requires attention to detail, strong organizational skills and excellent communication abilities.

Key Responsibilities:

· Customer Support:

Respond to customer inquiries via phone, email, and online platforms, addressing concerns and providing product information, assist with in-person customer transactions

· Order Processing:

Accurately enter sales orders, verify details, and provide customer follow-up

· Sales Data Management/Reporting:

Maintain and update customer databases, analyze key metrics and trends to drive sales strategies

· Appointment Scheduling:

Coordinate appointments for the installation team, including calendar management and reminder notifications.

· Document Preparation:

Draft sales proposals, generate purchase orders, and other sales-related documents as needed.

· Administrative Tasks:

Manage office supplies, maintain filing systems, and perform general clerical duties.

Required Skills:

· Excellent Communication Skills: Strong verbal and written communication to effectively interact with customers and internal stakeholders.

· Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines efficiently.

· Attention to Detail: High level of accuracy in data entry and document processing.

· Proficiency in Microsoft Office Suite: Expertise in programs like Word, Excel, Outlook, and PowerPoint.

· Customer Service Focus: Commitment to providing exceptional customer service and resolving issues promptly

Experience/Qualifications:

Proficiency with Microsoft Office, attention to detail, a good attitude with a willingness to learn. Ability to work individually as well as with a team is required. Knowledge and/or experience in the building/home industry and/or prior inside sales/outside sales experience is not necessary, but would be beneficial.

Compensation/Benefits:

Pay based on experience. Benefits include medical, dental, vision, and drug insurance. Paid holidays, PTO accrual, 401k, free parking, employee discounts, and life insurance

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $45,000 - $70,000