What are the responsibilities and job description for the Admin Assistant position at Robert Half?
Job Description
Job Description
We are in search of a detail-oriented Admin Assistant for our operations based in Sunnyvale, California. This role is central to the functioning of our team, requiring an individual who can manage a variety of administrative tasks. This position plays a crucial part in the healthcare industry, offering a short term contract employment opportunity.
Responsibilities :
- Manage the front desk operations, ensuring a smooth flow of daily activities
- Provide exceptional customer service by addressing and resolving customer inquiries in a timely manner
- Utilize your proficiency with Epic EMR to handle specific administrative tasks
- Schedule appointments effectively, coordinating with multiple service lines such as Chiro, PT, Behavioral Health, Lab, and MA appointments
- Ensure accurate and efficient processing and recording of customer information
- Oversee the opening and closing procedures, adhering to established guidelines
- Perform other administrative tasks as required, demonstrating your organizational skills and attention to detail.
- Proficiency in Customer Service is required, with the ability to professionally interact and build relationships with clients.
- Ability to Schedule Appointments efficiently, ensuring minimal conflicts and maximizing productivity.
- Demonstrable experience with Scheduling software, tools, and techniques to manage multiple timelines.
- Knowledge in Closing procedures, including finalizing tasks, ensuring completion, and wrapping up any pending issues.
- Familiarity with Primary Care operations, understanding the needs and routines of a healthcare setting.
- Experience with Epic EMR software is a must, including data entry, record management, and compliance with privacy regulations.
