What are the responsibilities and job description for the AR Specialist position at Robert Half?
Essential Functions
- Customer Record Maintenance
- Prepare customer invoices and statements
- Create and build customer relationships
- Identify and resolve billing issues
- Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger for multiple brands
- Research and resolve cash exceptions or returns
- Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Process refund requests for franchisees and members who are in good standing
- Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
- Process improvements and documentation
- Other duties and projects as assigned
