What are the responsibilities and job description for the Collections Specialist position at Robert Half?
Salary: $55000.00 to $57000.00 yearly
Description
We are in the process of recruiting a Collections Specialist to be based in Lincoln, Rhode Island, United States. As a Collections Specialist, you will play a vital role in monitoring customer accounts, ensuring accurate record-keeping, and managing customer inquiries. You will primarily focus on managing accounts receivable balances and implementing effective collection processes.
Responsibilities
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Description
We are in the process of recruiting a Collections Specialist to be based in Lincoln, Rhode Island, United States. As a Collections Specialist, you will play a vital role in monitoring customer accounts, ensuring accurate record-keeping, and managing customer inquiries. You will primarily focus on managing accounts receivable balances and implementing effective collection processes.
Responsibilities
- Implement strategies to encourage timely payments from customers
- Maintain and update account status records with utmost accuracy
- Communicate with clients to recover outstanding debts and follow up on missed payments
- Collaborate cross-functionally to investigate and resolve any disputes
- Keep track of payment schedules and send reminders accordingly
- Respond to customer queries regarding their statements or invoices
- Use historical billing and payment data to proactively engage with clients
- Strategize and negotiate payment plans with customers
- Prepare and present reports on aged balances, collection activities, and progress in the portfolio
- Process customer payments and refunds promptly and accurately
- Ensure compliance with all relevant laws, regulations, and company policies
- Maintain confidentiality and professionalism at all times
- Utilize Accounting Software Systems, Accurint, CRM, and other relevant tools for efficient operation.
- Proficiency in Accounting Software Systems is essential for managing financial data.
- Familiarity with Accurint is required for efficient and accurate tracking of debtors.
- Experience with CRM systems is needed for managing customer relationships and interactions.
- Proficient in Accounts Receivable (AR) tasks, including invoicing and reconciliation.
- Capable of Answering Inbound Calls professionally, addressing customer inquiries and concerns.
- Knowledge of Billing Functions, including issuing invoices and handling payments.
- Understanding of Collection Processes and strategies for recovering outstanding payments.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to
Salary : $55,000 - $57,000
