What are the responsibilities and job description for the Credit/Collections Supervisor/Manager position at Robert Half?
We are seeking a Credit/Collections Supervisor/Manager to join our clients dynamic team based in Denville, New Jersey. In this role, you will manage customer credit application processing, maintain accurate credit records, address customer inquiries, and monitor accounts to take necessary actions.Key Responsibilities:Oversee the accurate and timely processing of customer credit applications.Maintain up-to-date, detailed customer credit records.Address customer inquiries and resolve issues promptly.Monitor customer accounts and take appropriate actions as required.Lead and manage a team of four, providing direction and workload assignments.Assess and enhance current processes and standard operating procedures (SOPs) to improve efficiency.Track account statuses, including collections, credit limits, and escalated cases.Generate, review, and analyze aging reports.Support the implementation of new systems, including NetSuite.Maintain expertise in accounting software, B2B collections, CRM tools, and accounting functions.Manage billing operations and oversee cash flow activities.Ensure the effective use of NetSuite CRM and other relevant systems.Communicate clearly with stakeholders, including senior executives.
Salary : $110,000 - $125,000
