What are the responsibilities and job description for the ITAM / Help Desk Specialist position at Robert Half?
Manage IT asset lifecycle including deployment, intake, and decommissioning. Support 5060 devices weekly with imaging, shipping, and tracking. Provide level 1 and 2 technical support. Use MS Intune, ZenDesk, and project management tools to ensure efficiency. Maintain organization and multitask effectively in a high-volume environment.Manage hardware imaging and deployment using MS IntuneTrack devices and update tickets in ZenDesk or similar systemsProvide level 1 and 2 troubleshooting for incoming devicesCoordinate shipping, intake, and decommissioning processesPrioritize and manage multiple tasks using PM toolsApply now for immediate consideration!
