What are the responsibilities and job description for the Help Desk Specialist position at Sterling Engineering Inc.?
Job Description
Job Description
Job Title : Help Desk Associate
Type of Role : Contract (could eventually go direct)
Location : Pompano Beach, FL (Onsite)
Benefits : Vision, Medical, Dental
Industry : Marine Products
Job Duties :
- Provide desktop support for end-users, resolving hardware and software issues.
- Assist with software installation, upgrades, and configurations on workstations.
- Troubleshoot and resolve connectivity issues related to network and printers.
- Manage and update user accounts and access permissions.
- Respond to and resolve incoming IT support requests through phone, email, or ticketing system.
- Assist with hardware setup, including PCs, laptops, and peripheral devices.
What Is Needed?
