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Quality Assurance Manager

Robert Half
Grand Rapids, MI Full Time
POSTED ON 12/23/2024 CLOSED ON 1/23/2025

What are the responsibilities and job description for the Quality Assurance Manager position at Robert Half?

Reporting to Finance & Administration, the Quality Control Manager role requires an energetic, detail-oriented individual to lead, manage and provide accountability to our mill in generating consistently high-quality products and processes to meet our customers needs. This hands-on role is responsible to support production through all phases and complete inspections and suggest improvements in the manufacturing process.

This role requires leadership, creativity, critical thinking, business understanding, communication, and organizational skills.


PRIMARY DUTIES

➢Lead, manage and delegate quality tasks and monitor to completion

➢Understand and oversee the quality requirements of SGS products

➢Support Lean/Continuous Improvement initiatives to improve performance in safety, quality, delivery and productivity.

➢Determine, develop, and monitor inspection techniques to meet product design requirements

➢Help build a culture of Quality, fostered by training, facilitation, and the implementation of effective operating systems

➢Manage quality incident reports for the site and drive appropriate actions, including but not limited to, communication of corrective actions and approval of remedies that instill a culture of responsiveness and root-cause corrective action related to customer and quality-related issues.

➢Inspect the final output, comparing it to the requirements, and approve or reject final products.

➢Employ structured problem-solving methods to identify problem root cause.

➢Production Quality Monitoring and Management

o Assist in conducting pre-production quality inspections.

o Support work in process quality checks for dimensions, construction quality, and color placement per specifications.

o Identify and contain quality issues including coordinating and overseeing any rework or repair required.

o Successfully communicate with production floor to handle complex product specifications.


ABILITIES

  • Bachelor's degree in an engineering, design, or business field and previous experience in production or manufacturing
  • Two plus years’ experience leading teams
  • Must have the ability to interact with a variety of individuals including production staff, designers and management.
  • Capable of managing multiple projects simultaneously.
  • Structured problem solver familiar with 8D or other structured problem-solving methods.

Salary : $90,000 - $110,000

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