Manufacturing Operations Training Associate

For the last 40 years, Rochester Electronics, in partnership with over 70 leading semiconductor manufacturers, has provided our valued customers with a continuous source of critical semiconductors. As an original manufacturer stocking distributor, Rochester has over 15 billion devices in stock encompassing more than 200,000-part numbers, providing the world’s most extensive range of end-of-life (EOL) and broadest range of active semiconductors. As a licensed semiconductor manufacturer, Rochester has manufactured over 20,000 device types. With over 12 billion die in stock, Rochester can manufacture over 70,000 device types.

At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say their employees are their most important asset. At Rochester Electronics, we mean it! Our benefits include but are not limited to the following:

• Outstanding low-cost medical, dental, vision, and prescription drug coverage, Rochester pays 92% of the premiums on behalf of its full-time employees
• Paid time off, including vacation, sick, and holiday
• 100% Rochester-funded Profit-Sharing program
• Two-tier Rochester match 401K program
• Tuition reimbursement
• Flexible spending account

And so much more!

General Summary

A Manufacturing Training Associate will assist in creating training content & assist with the training of manufacturing employees. The role will support the training, tracking of documents, conformance to established policies & procedures, and compliance with manufacturer programs. 

Responsibilities

• Coordinate and schedule training required by established criteria, such as Onboarding, specifications, or procedure.
• Conduct weekly unit level onboarding classes with new hires.
• Using standard work instructions, assist in creating or preparing training content including screen shots and video with the use of Word, PowerPoint, or other programs.
• Provide customer service to manufacturing staff, answering routine questions, and escalating where appropriate. 
• Perform data entry and maintenance into the REI learning management system.
• Maintain cross-training matrix to ensure skills support business continuity

Other Duties & Responsibilities

• Assist in performing needs assessments to identify training gaps.
• Prepare training material for delivery.
• Perform additional duties as assigned.

Qualifications

• Typically requires a high school diploma, or equivalent required, plus a minimum of 1 year experience in administrative support, talent management, public speaking, data entry, and/or training and development; or other equivalent combination of education and experience.
• Exposure to a manufacturing environment, especially semiconductor, helpful but not required.
• Previous customer service experience preferred.
• Ability to work independently to achieve defined goals.
• Positive attitude with an ability to absorb new information and adapt quickly.
• Organization and attention to detail is critical.
• Computer skills required, including a working knowledge of Microsoft Office: Word, Excel, PowerPoint, Outlook.
• Effective verbal and written communication skills

Rochester Electronics is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, veteran status, or other characteristics protected by applicable law. Rochester Electronics is committed to a culturally diverse workforce.