What are the responsibilities and job description for the Patient Care Coordinator position at Roots Dental?
Patient Care Coordinator Job Opportunity
Join Our Team at Roots Dental!
At Roots Dental, a welcoming general dental office in Southeast Lincoln, NE, we pride ourselves on building strong relationships with our patients while delivering exceptional clinical care. We’re on the lookout for a friendly, upbeat individual who thrives on connecting with people and coordinating their care.
What You’ll Do:
As our Patient Care Coordinator, you’ll be the friendly face of our practice, responsible for greeting patients, answering calls, scheduling appointments, maintaining records, and ensuring smooth patient flow. If you’re outgoing, helpful, and eager to learn, you’ll fit right in!
Key Qualities We’re Looking For:
- Friendly and approachable
- Eager to learn and grow
- Empathetic and understanding
- Reliable and trustworthy
- Resourceful problem solver
- Detail-oriented
Ideal Skills and Experience:
- Familiarity with appointment scheduling procedures
- Proficient in English composition, grammar, spelling, and punctuation
- Comfortable using standard office equipment and computer software (e.g., MS Excel, Word, Practice Management software)
- Ability to stay calm and professional in stressful situations
- Capable of building trust with patients, staff, and doctors
- Team player who communicates effectively
- Excellent organizational skills and ability to prioritize tasks
Essential Responsibilities:
- Greet patients and visitors warmly and notify staff of arrivals
- Answer calls, route inquiries, and provide information
- Schedule and adjust appointments to optimize patient care
- Maintain up-to-date patient files and records
- Process patient payments accurately
- Prepare correspondence and documents as requested
- Keep the front desk and reception area tidy
- Handle patient check-ins and check-outs smoothly
- Remind patients of upcoming appointments and monitor communication systems
- Ensure adherence to health and safety regulations
- Assist with patient registration and necessary paperwork
- Follow up on patient care and treatment scheduling
Education/Experience:
- High school diploma or equivalent required
If you’re a friendly individual who enjoys helping others and is ready to make a positive impact in our patients’ lives, we’d love to hear from you!
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 22 – 26 per week
Benefits:
- Employee discount
- Uniform allowance
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $16 - $20
