What are the responsibilities and job description for the Client Care Coordinator (Veterinary Reception) position at Rose Rock Veterinary Hospital & Pet Resort?
Our organization is looking for a Client Care Coordinator to join our team. The successful candidate will be responsible for managing client relationships, ensuring customer satisfaction, and providing administrative support. The ideal candidate will have excellent interpersonal and communication skills, a strong attention to detail, and the ability to work independently and collaboratively. This is an excellent opportunity for an organized and motivated individual to join a fast-paced environment and make an impact.
Responsibilities:
- Manage client relationships and ensure customer satisfaction.
- Develop and maintain client databases.
- Coordinate client meetings and events.
- Provide customer service support to clients.
- Assist with the development of marketing materials and campaigns.
- Maintain accurate records of client interactions.
- Analyze data to identify trends and opportunities for improvement.
- Develop strategies to increase customer loyalty.
Job Type: Full-time
Pay: $11.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Norman, OK 73069: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $16