RSD Receptionist

K

Knowledge, Education, and/or Experience:

• High School Diploma/GED
• Customer Service experience preferred.

S

Skills:

Language:

• Able to write reports, business correspondence and procedure manuals.
• Able to effectively present information and respond to questions from groups, employees, vendors, and the public.
• Able to effectively always communicate with tact and diplomacy to develop relationships with internal and external contacts to provide excellent customer service and conflict management.
• Outstanding oral and written communication skills, including tact and diplomacy, which would be utilized during customer service, conflict management, development of relationships with internal and external contacts.

Math:

• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.

Computer:

• Able to perform simple tasks, such as creating an email and using basic commands. Use of Microsoft office suite (excel, word, etc.), and adobe for viewing prints.

A

Abilities:

• Able to operate with discretion with information related to the company or employees.
• Able to prioritize work and to multitask while adhering to deadlines.
• Able to work with minimal supervision in a team environment.
• Demonstrated ability to be organized, flexible, and easily adaptive to evolving and fast-paced working conditions.
• Able to understand and follow all safety policies to promote a safe working environment for all.

OTHER QUALIFICATIONS

CHECK IF APPLIES

Give Examples as Necessary

Driving- license

x

May need to travel off site meeting or order pickup

Driving- Own Vehicle

x

Hours of work- Ability to work evenings and/or weekends occasionally

x

Overtime as needed to meet the needs of the department.

Travel- Local

Travel- Overnight

Travel- Prolonged Periods

Qualifications- Other

Weight in pounds

Never

0%

Rarely

1-10%

Occasionally

11-33%

Frequently

34-66%

Continuously

67% or more

1-10

x

11-20

x

21-35

x

35-50

x

51-75

x

76-100

x

100

x

Never

0%

Rarely

1-10%

Occasionally

11-33%

Frequently

34-66%

Continuously

67% or more

Color Vision

x

Close Vision

x

Peripheral Vision

x

Long Distance Vision

x

Never

0%

Rarely

1-10%

Occasionally

11-33%

Frequently

34-66%

Continuously

67% or more

Standing

x

Walking

x

Sitting

x

Talking or hearing

x

Feeling

x

Climb/Balance

x

Kneel/Crouch/Squat

x

Bending/Twisting

x

Reaching upward or outward

x

Bending neck side-to-side or front-to-back

x

Typing

x

Pinching/finger manipulation

x

Grasping/turning the wrist

x

Taste/Smell

x

Laying Down

x

Work Environment

Never

0%

Rarely

1-10%

Occasionally

11-33%

Frequently

34-66%

Continuously

67% or more

Wet Humid Conditions (non-weather)

x

Humid conditions (weather-related)

x

Work Near Moving Mechanical Parts

X

Work in High Precarious Places

x

Fumes or Airborne Particles

x

Toxic or Caustic Chemicals

x

Outdoor Weather Conditions

x

Extreme Cold (non-weather)

x

Extreme Heat (weather-related) summer months

x

Risk of Electrical Shock

x

Work with Explosive Materials

x

Vibration

x

Noise Level for Typical Environment

x

Moderate Noise: (Examples office with printers, phones, and light traffic

Loud Noise: (Examples: Metal Manufacturing, Construction sites)

Very Loud Noise: (Examples: Jack Hammer Work)

PPE

Never

0%

Rarely

1-10%

Occasionally

11-33%

Frequently

34-66%

Continuously

67% or more

Safety boots

x

Safety Glasses

x

Cut resistant Gloves

x

Respirator

x

Face Shield

x