What are the responsibilities and job description for the Front Desk Receptionist position at Rosin Optical Co., Inc.?
The Company:
Eagle Eyecare provides thorough eye exams, expert contact lens fittings, prescribe Paragon CRT contacts (contacts which reshape your cornea overnight to correct your vision -- a safe, less costly and non surgical way to correct your vision). We also treat eye infections, itchy eyes, red eyes and eye injuries.
The staff at Eagle Eyecare are trained and experienced in helping our patients choose the best eye wear. From selecting the most flattering frames to making recommendations on the best lenses, we will make sure that you love your new eyeglasses!
What we’re looking for:
Individuals that are confident, motivated, and that thrive working in a team environment/atmosphere. We want our team members to make a real difference in our patients’ lives. Versatility and willingness to challenge yourself are key.
The Receptionist is responsible for creating a warm and welcoming environment for all of our patients, inbound/outbound phone calls, scheduling patients, administrative functions, and providing superior customer service.
Job Type:
- Full-time
Location:
- 1380 Coral Ridge Dr, Coral Springs, FL 33071
Responsibilities:
- Welcome and identify patient needs
- Directly greet and service patients for scheduled appointments as well as impromptu visits
- Excellent and professional phone and office etiquette
- Verifying and retrieving benefits online for patients prior to appointment
- Verify patient insurance and prepare charts
- Handle a high volume phone - scheduling and confirming appointments
- Assist in Investigating and resolving customer complaints
- Provide general administrative support
Experience:
- Customer Service
- Insurance Verification
- Ability to thrive in a fast-paced environment
- Ability to build rapport with customers
- Excellent written and verbal communication skills
Benefits:
- Paid time off
- Employee Vision Benefits
- No late nights or Sundays
- Great Pay and positive work culture
