What are the responsibilities and job description for the Marketing Executive position at Route 4 Auto Group?
Attention: Marketing Graduates or even Marketing Interns
Are you looking to join a fast paced team and make a difference? Route 4 Auto Group is looking for a customer focused individual to help us market our Service business. We believe strongly in developing employees to become top-performers and we consider you a long-term investment
Marketing Executive should have a passion for marketing. We are a large business and have an extensive portfolio of customers. Prior experience with social media, email and digital marketing efforts preferred. Proficiency with Microsoft Office and Excel Preferred.
What We Offer
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Medical & Dental
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401K Match
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Job Advancement
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Growth Opportunities
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Flexible Work Schedules
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Family Owned & Operated
Responsibilities
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Interact with customers everyday by following up over the phone after a Service Appointment
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Listen to the customer, answer their questions, and direct customers appropriately as they request.
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Schedule service appointments
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Advise on recommended maintenance
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Confirm scheduled & missed appointments
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Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries
Qualifications
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Must have strong computer skills, including Outlook, Excel and Word (and preferably dual screen experience)
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Must have strong customer service background
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Must have excellent verbal and written communication skills
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Must be punctual and reliable
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Must be able to pass a background check and drug screen prior to employment
