What are the responsibilities and job description for the Appointment Coordinator position at Route 4 Car Group?
Company Overview
Route 4 Car Group is a family-owned and operated automotive dealership that has been dedicated to providing superior customer service in New Jersey since 1991. We pride ourselves on our outstanding reputation for quality products and services, fostering a partnership with our employees to ensure mutual success.
Summary
As an Appointment Coordinator at Route 4 Car Group, you will be instrumental in managing customer appointments and ensuring a seamless experience for our clients. This role is vital to our commitment to exceptional service and supports our mission of employee development and satisfaction.
Responsibilities
- Schedule and manage appointments for customers efficiently and accurately.
- Communicate with customers to confirm appointments and address any inquiries.
- Maintain organized records of appointments, customer interactions, and follow-ups.
- Collaborate with service advisors and technicians to ensure timely service delivery.
- Assist in managing office operations, including clerical tasks as needed.
- Review documentation related to customer appointments and services provided.
- Support the team in achieving performance goals through effective coordination.
Qualifications
- Proven experience in office management or administrative roles, preferably in an automotive setting.
- Strong customer service skills with a focus on client satisfaction.
- Excellent organizational skills with attention to detail.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Familiarity with documentation review processes is beneficial.
- Basic clerical skills, including filing and record-keeping, are preferred.
If you're ready to take the next step in your career with a company that values your growth and success, we invite you to apply today at Route 4 Car Group!
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Paramus, NJ 07652 (Required)
Ability to Relocate:
- Paramus, NJ 07652: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $35