Demo

HR Generalist & Customer Service Manager

Rove Pest Control, Inc.
Oakdale, MN Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/2/2025

Do you love developing teams, improving employee experiences, and ensuring top-notch customer interactions? If so, we want to meet you!

We’re a fast-growing pest control company operating in five states, dedicated to delivering outstanding customer experiences. Our team is passionate, innovative, and invested.

What You’ll Do

As our HR Generalist & Customer Service Supervisor, you’ll wear two important hats:

HR & People Operations

  • Recruit, onboard, and train customer service staff
  • Support employee relations, engagement, and retention initiatives
  • Oversee payroll, and compliance with labor laws
  • Create and enforce HR policies that drive a positive workplace culture

Customer Service Leadership

  • Supervise and coach the customer service team to ensure excellent support
  • Monitor service metrics and identify areas for improvement
  • Handle escalated customer inquiries with professionalism
  • Implement training programs to enhance team performance
Who You Are
  • 3 years in HR, People Operations, or Talent Management
  • 2 years of customer service or team leadership experience
  • Strong communicator and problem solver who thrives in a fast-paced environment
  • Passionate about creating great employee and customer experiences
Why Join Us?
  • Growth-focused environment with career development opportunities
  • Make a direct impact on both team culture and customer experience
    Competitive salary benefits package

Keywords: HR Generalist, Human Resources, Customer Service Supervisor, Pest Control, People Operations, Employee Relations, Talent Acquisition, Customer Experience, CRM Systems, BambooHR, FieldRoutes, Coaching & Training, Team Leadership, Performance Management.


Salary : $58 - $69

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