What are the responsibilities and job description for the Administrative / Office Assistant position at Royal Alaskan Movers: A DeWitt Company?
About Us
Royal Alaskan Movers has been Alaska’s trusted moving company since 2010, providing easy, safe, and affordable relocation services. With an A BBB rating and memberships in IAM and AMSA, we take pride in our commitment to quality and personalized service. As part of The DeWitt Companies, we offer domestic and international moving, freight, and logistics solutions across Alaska, Hawaii, Guam, and the mainland.
About The Role
This is where organization meets adventure! As our Office Admin Assistant, you'll be the backbone of our operations - the detail-oriented professional who keeps everything running smoothly behind the scenes. You'll tackle diverse challenges daily, to providing exceptional customer service, all while working with a team that values your contributions.
This role is perfect for someone who thrives in a fast-paced environment. Whether handling important documents or being the friendly voice on the phone, your work will directly impact our ability to deliver outstanding service to Alaskans during their most important transitions.
Essential Duties And Responsibilities
Royal Alaskan Movers has been Alaska’s trusted moving company since 2010, providing easy, safe, and affordable relocation services. With an A BBB rating and memberships in IAM and AMSA, we take pride in our commitment to quality and personalized service. As part of The DeWitt Companies, we offer domestic and international moving, freight, and logistics solutions across Alaska, Hawaii, Guam, and the mainland.
About The Role
This is where organization meets adventure! As our Office Admin Assistant, you'll be the backbone of our operations - the detail-oriented professional who keeps everything running smoothly behind the scenes. You'll tackle diverse challenges daily, to providing exceptional customer service, all while working with a team that values your contributions.
This role is perfect for someone who thrives in a fast-paced environment. Whether handling important documents or being the friendly voice on the phone, your work will directly impact our ability to deliver outstanding service to Alaskans during their most important transitions.
Essential Duties And Responsibilities
- Provide administrative support to ensure efficient office operations.
- Assist with data entry and maintaining accurate records.
- Handle customer inquiries via phone, email, and in-person with professionalism.
- Manage filing systems, databases, and document organization.
- Support logistics coordination and team communication.
- Assist with order processing, and other clerical tasks.
- Perform additional duties as assigned to support business needs.
- Computer Proficiency: Strong skills in Microsoft Office (Word, Excel, Outlook) and basic database management.
- Communication Skills: Excellent verbal and written communication abilities.
- Organizational Skills: Ability to prioritize tasks and manage time effectively.
- Problem-Solving: Resourceful and proactive in resolving issues.
- Attention to Detail: Ensures accuracy in documentation and data entry.
- Previous Experience: Prior office administration or customer service experience preferred but not required.
- Ability to sit for extended periods while working on a computer.
- Occasional light lifting (up to 15 lbs.) for filing or office supplies.
- Manual dexterity for typing, filing, and handling paperwork.
- Medical, Vision, and Dental.
- FSA Medical and Dependent Care
- Supplemental Benefits
- 11 Federal Holidays
- Paid Time Off
- 401k plan with match
