What are the responsibilities and job description for the Executive Administrative Assistant position at Royal Bank of Canada?
Job Summary
Job Description
What is the Opportunity?
The Executive Administrative Assistant (Functions) serves as an administrative partner to the RBC Bank Functional Heads by providing support, managing changes in priorities with tact and responsiveness, and facilitating the efficient and organized operations of the RBC Bank office.
A high degree of confidentiality, collaboration and organization are essential in all aspects of this position, as the candidate provides support by anticipating and taking ownership of sensitive requests, responding to needs, resolving issues, and diplomatically partnering with other internal & external executives and team members as appropriate.
Additionally, this position will partner with and provide support for the Sr Executive Administrative Assistant to CEO and Administrative Support Officer within the bank.
What will you do?
Executive Administrative support for the Chief Financial Officer, Chief Risk Officer, Chief Compliance Officer, Chief Audit Executive, and the Head of Information Technology.
Proactively anticipates needs of the Functions C-Suite Executives including handling day-to-day issues, collect/prepare team meeting materials and presentations, proactively managing calendars and conflicts.
Actively manage daily itineraries for Function C-Suite Executives including proactively reaching out to organizers for materials, meeting content, expectations of participation.
Create and maintain official agendas for team meetings including compilation of materials, scheduling and coordination with participants, collection of agenda items, as needed.
Calendar Management support for all C-Suite Executive functional leaders.
Arranges all travel for C-Suite Executive functional leaders, including compilation of itinerary, coordinating their travel day (office space reservations, ground and air transportation, directions, lodging, coordination and scheduling offsite connections and meetings, preparation of materials prior to departure).
Prepares expense reports for Functions C-Suite Executives maintaining compliance with established policies & procedures and ensuring timely submissions.
Maintenance of Personal Time Off calendars for Functions C-suite executive teams.
Coordinates functional team, programs, and office activities, team building activities and offsite events.
Coordinates meetings and conferences rooms for Functions C-Suite Executives, as requested.
Primary responsibility for RBC Bank’s Admin Team Group email inbox, triaging requests for either fulfilment or distributing to other administrative colleagues for completion.
Primary point of contact for RBC Bank’s main telephone line and triage as appropriate.
Back up support to Administrative Support Officer/Officer Manager coordinating all maintenance issues and requests related to the Raleigh, NC office including acting as liaison with Building Management, working with the building maintenance and repair team.
Back up support for the Health and Safety Coordinator. Assist senior leadership with directing employees during evacuation/emergency events.
Employ discretion, tact and diplomacy in managing and coordinating meeting and work requests. Assess priority and urgency of conflicting matters and redirect to staff where appropriate.
Other duties as assigned.
What do you need to succeed?
High School Diploma or GED
5 years C-level executive support experience.
Highly refined ability to use discretion regarding confidential information.
Experience working diplomatically and collaboratively in an environment comprised of internal and external business partners and/or consultants.
Advanced proficiency in Microsoft Office programs to include Outlook, PowerPoint, Word, and Excel.
Proficient in use of SharePoint and Adobe Professional.
Knowledge of business and management principles, time management, and problem-solving skills.
Strong people skills and ability to collaborate effectively with peers, clients, vendors, and a wide range of people with diverse cultural backgrounds.
Ability to work independently, manage multiple tasks simultaneously, and manage time given frequently changing priorities.
Excellent verbal and written communication skills.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Opportunities to build close relationships with clients
#LI-Post
#LI-Hybrid
#TECHPJ
Job Skills
Calendar Management, Communication, Computer Literacy, Data Entry, Desktop Tools, Detail-Oriented, Email Services, Meeting Organization, Office Administration, Presentation Software, Scheduling, Spreadsheet Software, Teamwork, Time Management, Word Processing SoftwareAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
