Salesforce Analyst

What is the opportunity?

The Salesforce Analyst is responsible for assisting with the Salesforce Analytics workstream to drive requirements gathering, configuration, & support for RBC US Wealth headquartered in Minneapolis, MN.

What will you do?

• Monitoring and fine-tuning the system to achieve optimum performance levels. Conducting routine hardware and software audits.

• Installing and upgrading new software systems; reporting and assisting on recommending resolutions to networking and operating system problems.

• Performing system backups and recovery. Maintaining data files and monitoring system configurations to ensure data integrity.

• Installing, configuring, upgrading and maintaining workstations and servers. Developing and maintaining a comprehensive operating systems hardware and software configuration database/library.

What do you need to succeed?

Must Have

• Knowledge of Microsoft Active Directory

• Strong technical background

• Strong knowledge of Microsoft technologies

• Teamwork/time management skills

• Knowledge of the ITIL (change/incident/problem management)

Nice to Have

• Scripting/Programming background including PowerShell/.Net/C/C

• UNIX/Linux background

• Networking/DNS knowledge

• Cybersecurity knowledge

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Access to a variety of job opportunities across business

The expected salary range for this particular position is $50,000-85,000, depending on your experience, skills, and registration status, market conditions and business needs.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

#LI Hybrid

#LI POST

Job Skills

Configuration Management (CM), Critical Thinking, Customer Service, Database Backup, Decision Making, Detail-Oriented, Information Security, IT Service Management (ITSM), IT Standards

Additional Job Details

250 NICOLLET MALL:MINNEAPOLIS Minneapolis United States of America 40 Full time WEALTH MANAGEMENT Regular Salaried 2025-03-27 2025-04-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.