Account Sales Manager-Birmingham

Royal Brass and Hose

Since 1949 Royal Brass and Hose has been a distributor of high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service excellence empower customer success.

We are employee-owned! Royal Brass and Hose has been an ESOP since 2018. In addition, we offer a competitive benefits package including 401K match, health, vision and dental insurance, voluntary group insurance and company profit sharing.

Job purpose

Responsible for selling all Royal Brass and Hose products to new and existing accounts by developing relationships to achieve profitable sales volume and margin growth in assigned accounts.

Essential Job Functions

• Account Management : Expands sales within existing accounts, focuses on customer service, develops positive relationships with key decision makers, understands and responds to customer needs, tracks, and monitors account activity.
• Customer Focus : Identifies and understands customer's business operations and needs clearly. Ensures customer satisfaction, sets realistic customer expectations, solves customer problems, meets commitments to customers, maintains focus on exceptional customer service.
• Problem Solving & Initiative : Anticipates and prevents problems, defines problems, overcomes obstacles, generates alternative solutions, helps solve team problems and new responsibilities.
• Product Knowledge : Understanding of Royal Brass and Hose part number, knows and explains product features / benefits, understands / sells the full product line, understands customer's business operations, and needs, understands / responds to the competition, applies market knowledge.
• Sales Goals : Achieves sales and margin goals and meets new business development goals. Accurately assess the available potential sales at each assigned account. Annually develops detailed sales plans, forecasts sales.
• Sales Organization : Submits accurate and timely sales reports, maintains account records, uses samples / literature efficiently, maintains company equipment, uses consultants efficiently, maximizes promotions and incentive programs.

Other Duties and Responsibilities

Qualifications

Working conditions

Work is mostly performed in a temperature-controlled vehicle or customer location possible outside, some office environment

Physical requirements

Equal Employment Opportunity

Royal Brass and Hose provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential duties & responsibilities either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities

This job description reflects the general duties, responsibilities and competencies considered necessary to perform the essential duties & responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. Royal Brass and Hose may change the specific job duties with or without prior notice based on the needs of the organization.

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