Coordinator, Fulfillment

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation & benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

Royal Caribbean Group’s Supply Chain Team has an exciting career opportunity for a full time Fulfillment Coordinator reporting to the Logistics Project Manager

This position will work on-site in Miami Florida

Position Summary:

The function of the Fulfillment Logistics Coordinator is to serve as a liaison for assigned projects including but not limited to dry docks new builds revitalization and refurbishment They work with Suppliers Buyers Project Managers and shipboard employees to ensure the timely delivery of all goods They also consult with internal customers across departments to provide multiple shipping options and cargo updates for each project

Essential Duties and Responsibilities:

Partner with assigned project teams buyers and suppliers to ensure timely delivery of goods for dry docks new builds revitalization refurbishment

• and special projects
• Troubleshoot purchase orders that don't conform with the original request
• Research viable solutions to problems like delays and missed deliveries to minimize project impact
Follow-up with suppliers and internal customers to ensure products are ordered shipped
• and received on time
• Attend project meetings and conduct weekly fulfillment meetings with the assigned Freight Forwarder
Review potential risks provide alternate shipping options
• and coordinate shipping instructions
• Promptly obtain Air Freight approvals to meet the project needs
• Review purchase orders assigned to the project and resolve delivery problems
Provide updates to stakeholders including reports charts
• and graphs
• Responsible for reviewing the Master Loading Schedule before sharing it with the business
Follow up on purchase orders to confirm freight forwarders receive them and verify POs are closed out at the end of the project
• Demonstrate sound judgment and resourcefulness in decision-making and problem-solving

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management

Qualifications Knowledge & Skills:

Basic knowledge of purchasing concepts and practices specific to air freight/air cargo order fulfillment distribution

• and global customs
• Ability to work in a fast-paced environment with daily demands and multiple customers
• Negotiation and analytical skills are preferred
Proficiency in Excel Word and PowerPoint including data manipulation
• is essential
• Attention to detail is required
• Ability to operate in a team environment
• Excellent interpersonal skills and demonstrated maturity
• Ability to manage multiple responsibilities and projects from start to finish
• Ability to effectively present information and respond to questions from all levels of staff and leadership

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations While performing job functions the employee is regularly required to sit and stand write review and type reports compile data operate a pc communicate listen and assess information The employee may move about the office complex may travel to other office locations and may lift push pull or move 10-15 pounds The employee is occasionally required to walk to the dock ascend and descend the vessel Visual requirements include distant close and color vision and ability to adjust focus

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job The environment includes work inside/outside the office may travel to other offices A high noise level is possible if visiting shipboard or offsite locations

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

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