What are the responsibilities and job description for the Coordinator, Fulfillment position at Royal Caribbean Group?
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group’s Supply Chain Team has an exciting career opportunity for a full time Fulfillment Coordinator reporting to the Logistics Project Manager.
This position will work on-site in Miami, Florida .
Position Summary
The function of the Fulfillment Logistics Coordinator is to serve as a liaison for assigned projects, including but not limited to dry docks, new builds, revitalization, and refurbishment. They work with Suppliers, Buyers, Project Managers, and shipboard employees to ensure the timely delivery of all goods. They also consult with internal customers across departments to provide multiple shipping options and cargo updates for each project.
Essential Duties And Responsibilities
Qualifications, Knowledge & Skills
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. Visual requirements include distant, close and color vision, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, may travel to other offices. A high noise level is possible if visiting shipboard or offsite locations.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.
Royal Caribbean Group’s Supply Chain Team has an exciting career opportunity for a full time Fulfillment Coordinator reporting to the Logistics Project Manager.
This position will work on-site in Miami, Florida .
Position Summary
The function of the Fulfillment Logistics Coordinator is to serve as a liaison for assigned projects, including but not limited to dry docks, new builds, revitalization, and refurbishment. They work with Suppliers, Buyers, Project Managers, and shipboard employees to ensure the timely delivery of all goods. They also consult with internal customers across departments to provide multiple shipping options and cargo updates for each project.
Essential Duties And Responsibilities
- Partner with assigned project teams, buyers, and suppliers to ensure timely delivery of goods for dry docks, new builds, revitalization, refurbishment, and special projects
- Troubleshoot purchase orders that don't conform with the original request
- Research viable solutions to problems like delays and missed deliveries to minimize project impact.
- Follow-up with suppliers and internal customers to ensure products are ordered, shipped, and received on time.
- Attend project meetings and conduct weekly fulfillment meetings with the assigned Freight Forwarder.
- Review potential risks, provide alternate shipping options, and coordinate shipping instructions.
- Promptly obtain Air Freight approvals to meet the project needs.
- Review purchase orders assigned to the project and resolve delivery problems.
- Provide updates to stakeholders, including reports, charts, and graphs.
- Responsible for reviewing the Master Loading Schedule before sharing it with the business
- Follow up on purchase orders to confirm freight forwarders receive them and verify POs are closed out at the end of the project.
- Demonstrate sound judgment and resourcefulness in decision-making and problem-solving
Qualifications, Knowledge & Skills
- Basic knowledge of purchasing concepts and practices specific to air freight/air cargo, order fulfillment, distribution, and global customs
- Ability to work in a fast-paced environment with daily demands and multiple customers
- Negotiation and analytical skills are preferred.
- Proficiency in Excel, Word, and PowerPoint, including data manipulation, is essential.
- Attention to detail is required.
- Ability to operate in a team environment
- Excellent interpersonal skills and demonstrated maturity.
- Ability to manage multiple responsibilities and projects from start to finish
- Ability to effectively present information and respond to questions from all levels of staff and leadership
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, and stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10-15 pounds. The employee is occasionally required to walk to the dock, ascend and descend the vessel. Visual requirements include distant, close and color vision, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, may travel to other offices. A high noise level is possible if visiting shipboard or offsite locations.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
