Account Manager/Business Development

Position Overview: The Account Manager will be responsible for managing and maintaining client accounts for Red Rock Property Services, specializing in High Rise Window Cleaning, High Reach Commercial Window Cleaning, Pressure Washing, Porter, and Sweeping services. This position requires a strong commitment to partnership, comprehensive knowledge of the services provided, and the ability to build and sustain long-term relationships with clients. The ideal candidate will have excellent communication skills, a client-focused approach, and a proven ability to enhance account tenure and satisfaction.

RED ROCK PROPERTY SERVICES is looking for an organized forward thinker. An individual that can perform in a quick paced environment, working on multiple projects at a time under little supervision. This person will work hand in hand with CEO, General Manger and Sales Manager.

If you want to be rewarded for your hard work, grow with our company, RRPS is looking for You!

Key Responsibilities:

• Client Relationship Management:
• Serve as the point of contact for assigned accounts, ensuring client needs are met and exceeded.
• Foster strong, long-lasting partnerships through proactive communication and regular updates.
• Resolve client issues and concerns promptly, maintaining high levels of client satisfaction.
• Account Oversight:
• Maintain a thorough understanding of each client’s service requirements and ensure the delivery of tailored solutions.
• Monitor and track account performance metrics, ensuring the company’s services meet agreed-upon standards and expectations.
• Conduct regular account reviews to identify opportunities for service enhancements and upselling.
• Operational Collaboration:
• Work closely with the operations team to ensure seamless execution of services for assigned accounts.
• Communicate client-specific requirements and timelines to operational staff.
• Participate in team meetings to discuss account statuses, challenges, and improvements.
• Business Development:
• Identify opportunities to expand services within existing accounts.
• Collaborate with the sales team to pursue new business opportunities.
• Contribute to the company’s revenue growth by meeting or exceeding sales and performance targets.
• Assist with associations events.
• Administrative Duties:
• Maintain accurate and up-to-date records of client interactions, contracts, and account-related documents.
• Prepare and deliver client reports, proposals, and presentations as needed.
• Support billing and invoicing processes by ensuring accuracy and addressing client inquiries.

Qualifications:

• Proven experience in account management, client relations, or a similar role, preferably in the commercial property services industry.
• Strong understanding of High-Rise Window Cleaning, High Reach Commercial Window Cleaning, Pressure Washing, Porter, and Sweeping services.
• Exceptional communication and interpersonal skills.
• Ability to multitask and manage multiple accounts simultaneously.
• Detail-oriented with strong problem-solving and decision-making skills.
• Proficiency in using CRM software and other account management tools.

Key Attributes:

• Client-focused mindset with a commitment to building and maintaining partnerships.
• Self-motivated and results-driven, with a track record of achieving performance goals.
• Strong organizational skills and the ability to work independently and collaboratively.
• Adaptability and resilience in a dynamic work environment.

Compensation and Benefits:

• Competitive salary based on experience.
• Opportunities for career growth and professional development.
• Discretionary bonuses based on sales and performance.
• Benefits package includes health insurance and paid time off.

Application Process: Interested candidates should submit their resume and a cover letter detailing their qualifications and experience relevant to the role. We will submit a survey, and you will have to send it back. Shortlisted candidates will be contacted for interviews.

Join our team and play a key role in delivering exceptional property services while building meaningful client partnerships!

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Las Vegas, NV 89102 (Preferred)

Work Location: In person

Salary : $60,000 - $65,000