What are the responsibilities and job description for the Tour Manager position at RSM?
RSM is a strategic retail, consumer promotions and shopper marketing agency. We develop creative and compelling integrated marketing solutions at retail, for some of the biggest brands out there. We pride ourselves on comprehensive planning, flawless execution and big ideas.
We’re currently on the hunt for Tour Managers to promote our clients’ brands by supporting field marketing programs that require extensive travel (100%). You will work closely with the account teams to support experiential marketing campaigns and execute tours that will increase demand and drive revenue. Our ideal candidate has experience being client-facing with proven success in leading a team and overseeing all aspects of a tour schedule.
Primary Duties:
- Safely drive event vehicle containing event and promotional materials to tour destinations
- Provide coordination and project management to ensure event success
- Set up, break down and oversee event activities at each event location
- Prepare product samples using pre-determined recipes, if applicable
- Clean up area and repack supplies in vehicle for future events
- Interact with consumers during work hours communicating event information and brand message
- Work together with a co-manager and/or brand ambassadors at each event location
- Coordinate product pick-ups
- Present a positive image, embody leadership qualities and promote Participating Brands with confidence, knowledge, and enthusiasm
- Plan driving routes to all assigned destinations
- Work with RSM Operations team to coordinate vehicle maintenance, maintain DOT compliance/log books
- Regular communication with RSM management and strict punctuality to scheduled events
- Timely completion of event recaps and equipment inventory after each event
Required Skills & Abilities:
- Experience with a Food Truck REQUIRED
- SERV SAFE Certification REQUIRED
- Willingness to undergo a background check, in accordance with local law/regulations
- Willingness to travel 100% of the time
- Clean driving record
- DOT Certification (if applicable to tour)
- Must have regular access to a computer AND smartphone
- Organized, with the ability to manage multiple tasks simultaneously
- Ability to manage support staff
- Ability to lift up to 50 lbs
- Ability to stand, lift and drive for long periods of time
Education & Experience:
- High School Graduate
- 3-5 years of Tour Management or Experiential Marketing experience
