What are the responsibilities and job description for the Manager, Fixed Routes Services position at RTD?
At Regional Transportation District (RTD), We make lives better through connections!
When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.
RTD Employee Benefits:
https://www.rtd-denver.com/careers/benefits
(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)
This position is responsible for planning, coordinating, and overseeing the design, implementation, and operation of contracted fixed route bus services.
Duties & Responsibilities:
- Recruits staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Employee Guidelines, processes, and procedures. Conducts performance reviews and holds employees accountable for performance of their responsibilities.
- Directly monitors and manages contracted fixed route bus services to ensure that contractors provide service according to organizational standards and contractual requirements. Directs the implementation of corrective action as necessary and coordinates and performs on-street and on-site quality control inspections. Determines assessments for incentives and penalties in accordance with contract provisions.
- Develops Requests for Proposals (RFPs) for procurement of contracted fixed route service providers. Evaluates proposals submitted in response to solicitations and prepares Board Reports for contract award. Monitors and recommends changes to contracted fixed route bus services. Initiates fixed route privatization contract amendments for service/schedule changes and other operational contract changes.
- Develops, administers, and manages the Competitive Services division budget in accordance with current legislative requirements regarding contracted services, and explains budget variances.
- Coordinates with internal stakeholders to facilitate the exchange of information, goods and services between Departments and contractors in accordance with contractual requirements and service needs. Maintains up-to-date knowledge of all facets of the contractor operation and works collaboratively with internal and external personnel to resolve service issues.
- Collects, evaluates, and maintains necessary information to ensure contractor compliance with local, state and federal regulatory requirements, including but not limited to Federal Transit Administration (FTA), Department of Transportation (DOT), Colorado Department of Transportation (CDOT), and Americans with Disabilities Act (ADA).
- Recruits staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Employee Guidelines, processes, and procedures. Conducts performance reviews and holds employees accountable for performance of their responsibilities.
- Directly monitors and manages contracted fixed route bus services to ensure that contractors provide service according to organizational standards and contractual requirements. Directs the implementation of corrective action as necessary and coordinates and performs on-street and on-site quality control inspections. Determines assessments for incentives and penalties in accordance with contract provisions.
- Develops Requests for Proposals (RFPs) for procurement of contracted fixed route service providers. Evaluates proposals submitted in response to solicitations and prepares Board Reports for contract award. Monitors and recommends changes to contracted fixed route bus services. Initiates fixed route privatization contract amendments for service/schedule changes and other operational contract changes.
- Develops, administers, and manages the Competitive Services division budget in accordance with current legislative requirements regarding contracted services, and explains budget variances.
- Coordinates with internal stakeholders to facilitate the exchange of information, goods and services between Departments and contractors in accordance with contractual requirements and service needs. Maintains up-to-date knowledge of all facets of the contractor operation and works collaboratively with internal and external personnel to resolve service issues.
- Collects, evaluates, and maintains necessary information to ensure contractor compliance with local, state and federal regulatory requirements, including but not limited to Federal Transit Administration (FTA), Department of Transportation (DOT), Colorado Department of Transportation (CDOT), and Americans with Disabilities Act (ADA).
Other:
- All job-related duties as assigned.
Qualifications:
- Bachelor's degree in Transportation, Business Administration, Transportation Planning, Public Administration or a closely related field required.
- A minimum of three years of experience in contract administration of a large contract required. Transit operations contract experience preferred.
- A minimum of two years of experience in a supervisory or lead role.
- Proficient with Microsoft Office Suite.
- Ability to communicate effectively, orally and in writing.
- Ability to use sound judgment.
- Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.
Or:
An equivalent combination of education, experience, knowledge, skills, abilities.
WORKING ENVIRONMENT AND PHYSICAL REQUIREMENTS
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.
- While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and color vision.
- The work environment is a typical office environment with minimal exposure to excessive noise or adverse environmental issues.
We are considering all applications for this position until the close date of 04/15/2025. For consideration, please be sure to apply before the posting end date.
RTD provides equal employment opportunities to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture, hair type, or protective hairstyles), color, religion, national origin, ancestry, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, age, genetic information, disability, service in the military, marital status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Pay Range:
$92,003.00 - $129,954.50 Annual
RTD is an Equal Opportunity Employer, please see our EEO policy [
https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO Policy Statement- UPDATED.pdf
]
RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting. Starting salary is based on the candidate’s relevant and verified education, training and work experience. Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.
Salary : $92,003 - $129,955
