What are the responsibilities and job description for the Merchant activation specialist (Remote EST Hours) position at Russell Tobin?
What are we looking for in our Merchant activation specialist (Remote EST Hours)?
Russell Tobin & Associates is currently seeking a Merchant Activation Specialist, 03-Months Contract role for one of our Fortune 500 clients in Remote EST Hours. Apply today for immediate consideration.
Hourly Pay: $23 to $26 W2
Location: Remote, EST Hours
Duration: 03-Months Contract until July 2025
Description:
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Russell Tobin & Associates is currently seeking a Merchant Activation Specialist, 03-Months Contract role for one of our Fortune 500 clients in Remote EST Hours. Apply today for immediate consideration.
Hourly Pay: $23 to $26 W2
Location: Remote, EST Hours
Duration: 03-Months Contract until July 2025
Description:
- Will be responsible for helping thousands of merchants activate on our new program, Going Out. We are expanding nationwide for the first time this month and need a highly motivated and detail-oriented Merchant Activation Specialist to join our team on a very fast paced and constantly changing project.
- This role is crucial in ensuring the successful onboarding and activation of merchants onto the "Going Out" program.
- The ideal candidate will have a strong focus on execution, maintaining high-quality standards, and the ability to manage multiple tasks efficiently.
- Merchant Activation: Facilitate the onboarding process for merchants by guiding them through the activation steps, ensuring a seamless transition onto the "Going Out" program. Data Management: Accurately upload and manage merchant data using Google Sheets and other tracking tools, ensuring all information is up-to-date and error-free.
- Communication: Conduct outreach to merchants via phone calls and emails to provide support, answer questions, and ensure their successful activation. Quality Assurance: Maintain high standards of quality and attention to detail in all aspects of the activation process, identifying and resolving any issues promptly.
- Process Improvement: Continuously seek opportunities to streamline and improve the activation process, contributing to the overall efficiency of the program. Image Sourcing: Proactively search for and select high-quality images that represent the merchants' offerings, enhancing their profiles on the platform.
- Shipping Materials: May need to help us ship materials to merchants via UPS when we are unable to from one of our hubs.
- Proven experience in a fast-paced, execution-focused role, preferably in operations, customer service, or a related field.
- Exceptional attention to detail and commitment to maintaining high-quality standards.
- Strong proficiency in Google Sheets and other data management tools.
- Excellent communication skills, both verbal and written, with the ability to engage and support merchants effectively.
- Highly proactive and self-motivated, with the ability to work independently and manage multiple tasks simultaneously.
- Strong problem-solving skills and the ability to adapt to changing priorities and processes.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Salary : $23 - $26
