What are the responsibilities and job description for the AV/VTC Technician position at RWD Consulting, LLC?
Remote with Travel to DOS Locations and up to 75% Travel Required
Primary Responsibilities and Must Haves:
- Troubleshoots, repairs, and maintains electronic equipment such as audio, video, sound, lighting, and projection systems, as well as other systems as required.
- Thorough knowledge of protocols and AV design, including signal flow, H.323, H.264, SIP, WebRTC, and H.239 duo-video, video bridging and gateways, and applicable platforms, including WebEx, Zoom, and Microsoft Teams
- Networking experience with setup and servicing commercial-grade networking devices: Waps, Routers, WiFi bridge, Managed switches, and VLANs
- Responsible for installing, terminating, and optimizing the cabling, associated devices, computers, digital technology, and commercial off the shelf technologies as required by scope and design
- Excellent knowledge of networking addressing schemes and network integration. Experience in IP cameras, IP access control. Must have experience in PTZ camera installation and servicing
- Provide technical instruction and assistance to customer representatives regarding installation, operation, repairs, and maintenance.
- Responsible for troubleshooting of mechanical and electrical equipment.
- Work directly with customers to investigate, troubleshoot, and diagnose technical product problems
- Provide written customer-ready documentation of all analysis performed with root cause/corrective actions identified.
- Certified Technology Specialist (CTS) and CTS-I certified preferred.
Education and Experience
- Minimum of 5 years of experience installing and supporting A/V systems and digital signage solutions
- Must be Certified Technology Specialist (CTS) and CTS-I certified for this position.
- Technical Degree or equivalent experience
- AVIXA, Crestron, Extron, BiAmp, or AMX knowledge preferred; certifications a plus!
- Knowledge of construction documentation and blueprint reading
- Experience working with multiple departments and managing multiple tasks concurrently
- Working knowledge of Crestron, Extron, and AMX is a plus
- Driver’s license required, safe driving record
Job Type: Full-time
Pay: Up to $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Preferred)
- CTS I or CTS II CompTIA (Required)
Willingness to travel:
- 75% (Required)
Work Location: Remote
Salary : $75,000
