What are the responsibilities and job description for the Front Desk Agent position at S B MANAGEMENT LLC?
- Greet and welcome guests in a warm and friendly manner.
- Handle guest check-ins and check-outs efficiently.
- Process reservations, cancellations, and modifications.
- Answer phone calls and respond to guest inquiries promptly.
- Provide information about hotel amenities, local attractions, and dining options.
- Handle guest complaints and resolve issues professionally.
- Process payments, handle cash and credit transactions accurately.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks as needed.
- Uphold hotel policies and procedures to ensure guest safety and satisfaction.
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Flexible schedule
- Professional development assistance
- Referral program
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Work Location: In person
Salary : $17 - $20
