What are the responsibilities and job description for the Office Assistant - Rec Center position at Sac and Fox Tribe of Iowa?
DEPARTMENT: Health/Recreation
DUTIES AND RESPONSIBILITIES:
- Greet members and guests and direct them to appropriate area
- Answer phones and handle facility information requirements
- Maintain cleanliness of front desk and surrounding areas
- Interact with members and guests
- Excellent interpersonal, verbal and written communication skills
- Demonstrate critical thinking skills and resourcefulness when handling problems that may occur.
- Maintain inventory supply for Rec Center
- Reporting complaints, maintaining records and enforcing rules
- Being able to multi-task during high traffic operating hours
- Sell merchandise, memberships
- Communicate effectively with staff, members and guests
- Be a team player
- Training and managing of front desk workers, assist with onboarding of new staff
- Assist with training of all staff in use of recreation software system
- Able to work evenings and weekends in order to train staff members
- Compile monthly reports and assist with Annual Report information
- Oversight of concessions
- Coordinate room space reservations
- Submit requisitions and payments for building expenses
- Maintain confidentiality
- Provide comfortable and inviting experience for members and guests
- Willing to work various hours including weekends
- Other duties as assigned.
REQUIREMENTS:
- High School Diploma or General Equivalency Diploma (GED) required.
- Two years of work experience with one year in customer service
- Administrative or clerical experience a plus
- Cash handling and credit card transaction experience preferred
- Experience working in recreation center or gym preferred
- Customer service, organizational, and time management skills
- Must respect Meskwaki cultural beliefs.
- Must be knowledgeable and proficient in PC word processing, Excel spreadsheet, Internet and email.
- Must complete HIPAA training, CPR and Mandatory Reporter training within 60 days of starting position
- Must be able to meet and communicate with the public
- Must submit to and successfully complete background investigation.
SUPERVISION:
- Supervised by the Recreation Coordinator
Applicants will be required to submit to a background check and to a pre-employment drug test.
Salary : $39,998 - $57,990
