Registrar - Registrar Systems Analyst

Position Summary The Registrar Systems Analyst plays a critical role in ensuring the integrity, accuracy, and efficiency of student and course-related data within the student information system. This position is responsible for implementing and maintaining efficient system workflows, developing and managing schedules of key processes, and supporting the effective operation of the Registrar’s Office through process improvement and documentation. The role requires a strong understanding of data integrity, compliance with institutional policies and regulations, and collaboration with IT, Institutional Research, Accreditation and Decision Support (IRADS), and other university stakeholders. The Registrar Systems Analyst reports to the University Registrar. Principal Duties & Responsibilities Graduation Services Support and Registrar Student Information System Management  Configure and maintain degree audits, including creating and updating academic programs. Process course substitutions, waivers, and revisions to anticipated completion dates. Generate and distribute reports for commencement ceremonies and graduation to relevant university stakeholders. Assist in student data integrity efforts, including cleanup and long-term solutions for error prevention. Serve as the primary liaison between the Registrar’s Office, IT, and IRADS, communicating the Registrar's Office needs and expectations. Represent Registrar’s Office in data governance matters. Work with IT to ensure documentation is clear and accurate. Collaborate with IT regarding software testing upgrades. Support the Registrar’s Office with activities related to other software systems utilized by the Office. Documentation Assist in developing and maintaining documentation for Registrar’s Office operational processes, ensuring alignment with institutional policies and federal, state, accreditation, and other relevant regulations. Work collaboratively with stakeholders, soliciting input to ensure process documentation is comprehensive, accurate, and accessible. Process Improvement In collaboration with the Registrar and other relevant stakeholders, identify and recommend process improvements to enhance efficiency and effectiveness within the Registrar’s Office. Support the Registrar in evaluating and implementing best practices related to system usage, workflow automation, and data management.   Reporting and Compliance Process enrollment and graduation reporting to National Student Clearinghouse, ensuring timely and accurate submissions. Coordinate operational reporting and data visualization needs in collaboration with IRADS, supporting data-informed decision-making within the Registrar’s Office. Other duties as assigned.  Knowledge, Skills, Abilities & Other Attributes Bachelor’s degree required. 2 years of experience in a related role; experience in a Registrar’s Office, Institutional Research, or Student Information Systems desirable. Familiarity with student information systems (SIS) (e.g., Banner, PeopleSoft, Colleague) and experience in system management is desirable. Knowledge of the operations, functions, and scope of authority of the Office of the Registrar is desirable. Proficiency in Microsoft Office Suite, particularly Excel. Understanding higher education policies, academic program structures, and FERPA regulations is desirable. Excellent problem-solving skills with a detail-oriented and analytical mindset. Customer-oriented attitude ensuring responsive and efficient service to stakeholders. Excellent verbal and written communication skills with the ability to document processes clearly and collaborate with various stakeholders. Ability to manage multiple priorities in a fast-paced environment while maintaining data accuracy and compliance. Unusual Working Conditions Participation in commencement ceremonies may require evening and weekend hours during commencement week.