Program Assistant - Streetwork

Summary

Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach. Under this umbrella, services include counseling, sexual health and HIV prevention, case management, concrete drop-in services such as meals, clothing, showers and personal hygiene and harm reduction supplies, groups, legal services, and medical and mental healthcare. Safe Horizon reaches young people where they are - on the streets, and in their communities. Streetwork provides immediate, practical assistance to youth in need, while providing a stable, non-judgmental setting to address and explore issues of violence, daily living services (food, shower, respite), triage counseling, recreational activities and support groups.

The Program Assistant, Streetwork Drop-In will work with Safe Horizon’s Streetwork Uptown site, at ensuring successful delivery of the above-named components via providing administrative and programmatic support to program staff.

Responsibilities:
• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients
• Maintain and disseminate petty cash; maintain records for petty cash, including check-out receipt book; reconcile petty cash at least monthly
• Maintain fiscal operations, including preparation of payment requests, purchase orders, credit card reconciliations, and other fiscal administrative responsibilities in a timely manner
• Maintain, disseminate and reconcile metro cards
• Communicate with staff office supply needs, order office supplies, and organize and maintain the staff office supply area
• Monitor office technology and equipment, including fax, copier, shredder & ID machine, including coordinating repair and replacement when necessary
• Point person for Information Technology related issues for the site and follow up on service desk requests
• Point person for facilities related issues and follow up on FPM (Facilities and Property Management) requests
• Pick up & deliver inter-office mail and messenger services between site and main administrative offices
• Maintain overall organization of staff area, including mailboxes, storage/filing
• Maintain closed client charts and prepare files and client charts for archive

Secondary Job Functions:

• Assist with managing events in the Drop-In Center, monitor entrance to the program, oversee concrete support to clients, and/or serve meals, and coverage of the front desk/reception area
• Engagement of youth into program structure (harm reduction philosophy, rules, mutual respect)
• Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest) as needed
• Attend weekly staff meetings
• Update site staff directories, site safety phone trees, etc.
• Participate in weekly supervision
• Attend monthly cross site staff meetings and participate in group process meetings
• Other programmatic and administrative support as required or assigned

Qualifications:
• Strong office organization and management skills
• Strong computer skills and proficiencies in MicroSoft Office
• Strong interpersonal and communication skills with ability to interact with diverse individuals, including direct services staff, supervisors, administrative staff, and clients
• Demonstrated reliability and efficiency at completing tasks and follow-through
• Compassion for and understanding of diverse youth populations
• Compassionate approach to others and openness to new ideas
• Dynamic energy, able to multi-task and negotiate multiple demands on attention
• Non-judgmental approach and ability to empathize with others
• Excellent time management and organizational skills, including detail-oriented
• Ability to work independently
• High school diploma or GED
• Experience working in a social services setting, OR community based non-profit organization
• At least 2-years administrative experience working within a harm reduction or youth experiencing homelessness setting
• Notary licensure required or ability to obtain within the first 4 months of hire.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. 

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

​Technology Statement:​A

pplicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.​P

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e contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)