Administrative Community Liaison

Job Title: Administrative Community Liaison

General Summary of Duties: The Administrative Community Liaison serves a very important role as the initial contact to most people in the community who are calling the shelter. This includes donors, board members, volunteers/interns and other constituents. This is a forward-facing position that will manage the administrative office, guide the in-kind donation process, manage the volunteer program, and represent the organization at some community events.

Supervision: Reports to Administrative Operations Manager. Supervises assigned administrative interns and volunteers.

Status: Full Time Non-Exempt

Essential Functions:  

• Accepts and arranges for in-kind donations and distributes to appropriate staff and/or processes them where they need to go. This may require driving the company vehicle at times.
• Oversees the volunteers, inventory and organization of the shelter clients’ clothes closet
• Creates thank you/tax letters and correspondence to sponsors and donors.
• Coordinates training for new volunteers and interns.
• Schedules volunteer placement and assures volunteer hours are tracked.
• Answers the administrative phone lines as the backup to shelter staff
• Ensures that the front office is maintained in a clean and orderly manner; free of donations.
• Provides community outreach and education through presentations throughout the county and may participate in speaking engagements regarding SAFE Shelter services;
• Maintain a record of awareness events throughout the year including pictures and brief descriptions of events and compile information for the Program Director’s end-of-year report;
• Assist with agency events and special projects, as needed;
• Other duties as assigned

Job Requirements

The Admin Community Liaison must have the ability to:

• Be a forward-facing representative of the organization
• Demonstrate strong written and oral communication skills;
• Multitask and work in a fast-paced environment;
• Work effectively with persons who have diverse styles, abilities, motivations, and backgrounds, providing dignity to all;
• Maintain appropriate boundaries when working with volunteers and staff;
• Maintain confidentiality, neutrality, and professionalism in the role;
• Ability to work independently and as a member of a team; and
• Demonstrate excellent organizational skills, time management and follow through.

Education and Experience Minimum Qualifications

• High School graduate or GED equivalent
• Minimum two year’s experience in an administrative support role is required, preferably in a nonprofit organization.
• Must possess proficient computer skills to include Microsoft and utilization of database.
• Must have valid driver’s license.
• Must be able to lift at least 20lbs

Post offer, pre-employment screening requires successful completion of criminal background check, valid driver’s license, and vehicle insurance. 

SAFE Shelter is an Equal Opportunity Employer.