Job Description
Job Description
Benefits :
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Profit sharing
- Training & development
About Us :
AGradeAhead - Math and Reading Tutoring is a leading after-school tutoring center dedicated to helping students excel in Math and English. With a strong emphasis on academic excellence and personalized learning, we are expanding our operations and seeking a dynamic Education Center Operations Manager to oversee and optimize our center's daily operations, parent engagement, and business growth.
Job Summary :
We are looking for an Education Center Operations Manager to lead and manage the daily operations of our two tutoring centers. This role involves overseeing center administration, driving business growth, managing parent relations, and ensuring a high-quality learning environment . The ideal candidate is an organized, results-driven professional with experience in education management, customer relations, and business development .
Key Responsibilities :
1. Center Operations & Administration
Oversee the daily operations of both tutoring locations, ensuring smooth workflows and adherence to company policies.Manage scheduling, staff coordination, and student enrollments efficiently.Maintain a positive and organized learning environment, ensuring center facilities are well-kept and fully operational.Monitor and improve operational processes to enhance efficiency and effectiveness.2. Business Development & Growth
Drive student enrollment by implementing marketing and outreach strategies.Establish partnerships with local schools, community organizations, and parent groups to increase brand awareness.Track and analyze enrollment data to identify opportunities for growth.Work with leadership to set and achieve revenue and growth targets.3. Parent Engagement & Customer Relations
Act as the primary point of contact for parents, addressing inquiries, concerns, and feedback professionally.Organize parent meetings, progress updates, and engagement events to foster strong relationships.Ensure high levels of customer satisfaction by maintaining a welcoming and responsive environment.4. Staff Coordination & Support
Work closely with instructors and administrative staff to ensure smooth execution of tutoring programs.Assist in hiring, training, and mentoring staff to maintain high service standards.Conduct performance evaluations and provide constructive feedback.5. Financial & Compliance Management
Manage tuition payments, invoicing, and financial records.Ensure compliance with all educational and operational policies, including safety regulations.Qualifications & Requirements :
Bachelors degree in Business Administration, Education Management, or a related field.2 years of experience in operations management, business development, or customer relations, preferably in an education or tutoring setting.Strong leadership, organizational, and problem-solving skills.Excellent communication and interpersonal skills to engage with parents, students, and staff.Ability to multitask, prioritize, and work independently in a fast-paced environment.Experience with CRM, scheduling software, or education management platforms is a plus.Why Join Us?
Opportunity to make a meaningful impact on students academic success.Competitive salary with performance-based incentives.Professional growth opportunities in a growing education business.A collaborative and supportive work environment.How to Apply :
If you are passionate about education, business growth, and customer engagement, wed love to hear from you! Apply now by sending your resume and a cover letter to northAustin@agradeahead.com
