What are the responsibilities and job description for the Customer Care Specialist position at Safetec of America Inc?
Safetec of America, Inc. is a growing OTC pharmaceutical company based in Buffalo, NY. We're looking for a Customer Care Specialist who is passionate about delivering outstanding service and eager to be a key part of our incredible Customer Service team. As a family-owned business, we take pride in our strong company culture and commitment to treating our employees like family.
This is an exciting time to join our team! If you're a team player who thrives in a fast-paced environment and wants to contribute to a dynamic, growing company , keep reading!
What You'll Do :
- Be the friendly voice of Safetec-answer incoming calls and provide cheerful, professional service.
- Process quotes, orders, and returns efficiently and accurately.
- Follow up with customers on order details, pricing, and delivery updates.
- Keep customers informed on order status and confirmations.
- Assist with setting up new customer accounts, and ensuring proper documentation and communication.
- Collaborate with the Sales team and other departments to meet customer needs.
- Stay up to date on our product offerings, including new launches.
- Greet and assist visitors at our front desk, ensuring a welcoming experience.
What You Bring :
Join us at Safetec and be part of a company that values its employees and fosters a supportive work environment. Apply today!
