Associate Office Manager

Company Overview

Family-owned Safety First Driving School operating in two locations (Lake City and Shoreline) in Washington, serving a diverse multitude of students per year is looking for a Full-Time Officer Manager to work 9-5 Tuesday- Saturday. We offer a full range of driver’s education services authorized by the State of Washington. Our focus is to empower independence by creating confident and safe drivers on the roadways. Rooted in our core values of Safety, Professionalism, Responsibility, Honesty, Innovative Instruction, and Quality Services, we distinguish ourselves through our commitment to quality, our stellar reputation, and our wealth of experience.

Why Apply to Safety First?

• You align with our desire to help keep our communities safe.
• We are trusted by a diverse population of students and parents.
• We operate by a defined set of core values that dictate everything we do and that results in a great work environment.
• We want our employees to grow with us! Great potential to make this a rewarding career.
• We have a Better Business Bureau A rating.

You can join our team helping teens and adults become safe and confident drivers!

Skills Required

Must pass a Washington State background check and have a valid and clean Washington State driving license with reliable transportation.

Must have a minimum of 5 years office experience with associate’s or college degree. Will be required to complete multiple assessments during the training process.

We will be accepting applications until the position is filled. Benefits discussed during the interview process to include a raise after a six month review.

• Above average proficiency with Microsoft Word, Excel, Outlook, Access, the Internet and social media formats.
• Strong written and verbal communication skills with an obvious attention to detail.
• Ability to solve problems by utilizing the tools and resources within our system.
• Excellent organizational skills with a proven record of showing initiative.
• Ability to calmly manage multiple priorities at the same time.
• Ability to recognize and implement changes to increase efficiency of our student tracking and database

Responsibilities

Support the company by providing managerial oversite to our driving school with emphasis in the areas of data tracking, review of all paperwork for quality control, and adherence to state regulations and audit review.

• Effectively respond to adult and student client inquiries and provide information on the driving school’s available services
• Inventory, organize, and order office supplies
• Fleet Management including insurance and maintenance
• Manage appropriate paperwork from students’ initial visit through completion of driving classes and/or lessons. Consistently ensure quality internal auditing of state submissions and paperwork
• Update student and Instructor databases
• Facilitate communication between students, instructors, and other staff as appropriate
• Promote the company to nearby schools as requested
• Manage and coordinate scheduling of instructors, students, and company vehicles to maximize cost efficiency, customer satisfaction and employee satisfaction
• Encourage a team environment by working closely with instructors
• Manage the customer service and sales functions by addressing any escalations, and servicing customers directly over the phone and in person when needed
• Analyze and document business processes and problems. Develop solutions to enhance efficiencies
• Drive market growth through proactive sales initiatives and brand-building activities, while fostering relationships and leveraging industry knowledge to maximize sales opportunities
• Provide support and assist in scheduling training events for instructors and other staff
• Collect all Instructor work-related expense receipts and process receipts for reimbursement.
• Manage Daily Cash/Credit Activity Report for all collected monies
• Work with Accountant to secure and confirm proper payroll information
• Be fluent in the pricing of all adult and teen courses as well as the DOL test packages

Diversity, Equity, and Inclusion Statement

At our driving school, we believe in promoting diversity, equity, and inclusion in all aspects of our operations. We are committed to creating a safe and welcoming environment for all students, regardless of their race, ethnicity, national origin, sex, sexual orientation, gender identity, age, or religion.

We recognize that everyone comes from different backgrounds and experiences, and we strive to reflect this diversity in our team, our teaching methods, and the resources we provide to our students. By fostering an inclusive culture, we believe we can provide a more enriching and educational experience for all. This is why we actively recruit and retain a diverse group of instructors and ensure that our curriculum and materials are inclusive and culturally responsive.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Referral program

Schedule:

• Day shift
• Weekends as needed

Work Location: In person

Salary : $25 - $28