What are the responsibilities and job description for the Manager, Billing position at Saia?
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support you get on day one - from leadership and from your team. A job with Saia is packed with opportunity - from learning new skills and advancing to competitive compensation and great benefits. It's all here and it's exactly what going further is all about.
Position Summary
Manages all billing operations and implements new processes to improve employee productivity and efficiency.
Major Tasks and Responsibilities
- Monitors and tracks the billing team's performance, attendance, and accuracy of completion.
- Designates and funnels tasks and responsibilities to maintain service level agreements.
- Develops and implements billing policies, procedures, and best practices to improve efficiency and accuracy.
- Coordinates with cross-functional teams to ensure timely and accurate billing.
- Audits billing processes to address gaps to maintain appropriate internal controls.
- Ensures accuracy and completeness of all billing and collection related documents.
- Provides guidance and coaching to leadership on the billing processes.
- Analyzes billing data to identify trends, performance, and make recommendations for improvement.
Preferred Qualifications
Benefits
At Saia, your success is our success! That's why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won't go unnoticed.
Make Your Move
At Saia, our people are the reason we've been successful for over a century in the industry. Together, we've created a positive culture that's driven by our core values - like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we're always looking for more collaborative and motivated individuals to join our team. So, if you're ready to put your career on a solid path, let's go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
