What are the responsibilities and job description for the Leasing Specialist 300 Unit Luxury Apartment Community in Columbia Heights, MN position at Sail?
About Us
SAIL is a team of dedicated property experts. Asset optimizers. Experience creators. We take a concierge approach to property management, where every aspect of marketing and operations is handled with care and precision. We build thriving communities with our residents and form lasting partnerships with our owners. Delivering exceptional results is just the beginning for us. Relationships are at the heart of everything we do.
About the Property
Be part of a newly constructed, ~300 unit community located in Columbia Heights. This highly amenitized, luxury property offers an exceptional living experience with features such as a pool, sauna, athletic quarters, golf simulator, work-from-home hubs, and thoughtfully designed community spaces. As the Leasing Specialist for this community, you will be the conduit connecting interested prospects to their new homes showcasing all this property has to offer!
Who We Are Looking For
Are you a driven, dynamic professional who connects effortlessly with others? Do you thrive on the thrill of surpassing expectations and achieving outstanding sales results? Are you consistently exceeding quotas and ready to elevate your career to new heights?
We're seeking top talent to join our teaman exciting opportunity to be part of a rapidly growing organization reshaping the multi-family property management industry. At our core, we're a forward-thinking, values-driven company dedicated to creating exceptional experiences and outcomes for our residents. Our mission is simple : to positively impact people's lives.
As a Leasing Specialist, you will partner with the Business Manager and Assistant Business Manager to achieve high occupancy rates. Your responsibilities will include responding promptly to incoming calls and digital inquiries, understanding the unique needs of prospective residents, and guiding them through personalized tours of the property. Your welcoming demeanor and ability to connect will ensure every interaction leaves a lasting impression. You'll serve as both a trusted advisor and a solution-finder, carefully listening to each prospective resident and offering tailored options to help them select their ideal home.
You'll shine by delivering engaging tours, mastering property highlights, staying knowledgeable about pricing and market trends, and ensuring timely, thoughtful follow-up with prospective residents. Organization, multitasking, and professionalism will be key to your success in this fast-paced, customer-focused role.
The ideal candidate has prior leasing or sales experience and brings a positive, enthusiastic, and energetic approach to connecting with others and understanding their stories. Through active listening and insightful questioning, you'll guide prospects to the perfect home and confidently close the deal. You excel in creative problem-solving, bring your personal best every day, and have the business acumen to deliver exceptional customer service with a can-do attitude.
Working Hours
While most of the work for this role will be during normal business hours, this position will offer tours to prospective residents by appointment during non-business hours. You'll have some flex in hours to accommodate tours that are requested on evenings and weekends and we're looking for someone that does not mind shifting their schedule to accommodate the high leasing season. Saturday hours are highly encouraged and that means that weekday hours can be set to align with what is best for future residents.
Responsibilities
- Respond to phone and email leads promptly and professionally. Availability to respond to inquiries on Saturdays is required.
- Develop strong familiarity with the properties, pricing, amenities and surrounding communities.
- Network within the community, developing a strong rapport and connection with businesses, residents, and future residents.
- Pre-qualify all prospects, set appointments, and follow up on all leads.
- Comply with Fair Housing laws.
- At least 2 years of sales or leasing experience preferred.
- Licensed Real Estate agent preferred.
- Flexibility to work evenings and weekends, especially during the high demand leasing season.
- Familiarity with Yardi (CRM) preferred.
- Business / business casual attire is required.
Compensation details : 48000-68000 Yearly Salary
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