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Director of Clinical Services

Saint Francis Health System
Tulsa, OK Full Time
POSTED ON 1/6/2025 CLOSED ON 2/5/2025

What are the responsibilities and job description for the Director of Clinical Services position at Saint Francis Health System?

At Saint Francis, our employees are our most precious resource. Our people are our strength. As the healthcare leader in eastern Oklahoma, we focus on hiring not only the most qualified team members but hiring and retaining people who “fit” into our culture of caring." Making life better for our patients might be our job; making life better for each other is our blessing. It is my hope that the blessing of serving the mission of Saint Francis Health System contributes to your life in more ways than a paycheck. I hope that when our caregivers go to bed each night—or morning, for our overnight team members—that you do so knowing that you made someone’s life better, that you made a difference and that you are appreciated."— Cliff Robertson, M.D., M.B.A, president and CEO of Saint Francis Health System.


Our staff of more than 1,000 physicians and 10,000 employees provides patient-centered, compassionate healthcare for the tiniest premature newborns to centenarians and everyone in between—treating each patient with dignity and integrity. Join one of the most respected healthcare leaders in the area. Search for the position that's right for you and discover how rewarding your career at Saint Francis can be.


Job Summary: Directs the management of the day-to-day operations of the Laureate Intensive Outpatient Programs, Outpatient services, and therapy programming in the acute inpatient setting, recreational therapy, and operations for all Eating Disorder Program services to ensure continuity of care between hospitalization and appropriate level of outpatient services.


Minimum Education: Master's degree in a behavioral health-related field.


Licensure, Registration and/or Certification: Valid Oklahoma Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marital and Family Therapist (LMFT).


Work Experience: 8 years of experience, post licensure.


Knowledge, Skills and Abilities: Working knowledge of Microsoft Office (Outlook, Word, Excel and Access) as might be used in the preparation of correspondence and reports. Effective interpersonal, written and oral communication skills. Effective leadership, organizational and social skills. Ability to integrate the analysis of data to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work in an effective and efficient manner.


Essential Functions and Responsibilities: Directs the management of human and material resources to support individual and group therapy programs. Interviews, hires, trains and evaluates the performance of therapy staff members for intensive outpatient program (IOP), inpatient acute care therapy, recreational therapy for adult and senior units, all outpatient services, and all Eating Disorder programming. Maintains competent and appropriately trained staffs that meet or exceed required patient care skills. Ensures adequate and efficient resources to meet scheduling needs and organizational goals. Establishes standards of therapy treatment programming annually evaluating, reviewing and revising to reflect changes and best practices in therapy. Develops, revises and implements policies and procedures to ensure safe, effective and efficient therapy. Develops individual and group therapy curriculum for inpatient units and intensive outpatient program services. Ensures consistency and professional presentation of all patient education materials. Ensures and documents the delivery of quality patient care that achieves optimal clinical outcomes within acceptable practice standards. Assures timely and accurate compliance with all federal, state, and local agency requirements and organization policy and procedures. Coordinates with other Laureate service line leaders including physicians, directors, managers and admissions staff to serve as a liaison to referral sources including physician/professional practices such as the Warren Clinic to achieve budgeted census in intensive outpatient program (IOP), outpatient services, inpatient services for both adult and senior units, and Eating Disorders. Utilizes a system approach to provide leadership for intradepartmental activities and problem resolution. Actively collaborates with medical staff, hospitalists, nursing director, unit managers and quality department in developing, implementing and evaluating therapy treatment programming. Actively participates on policy and decision-making committees of the facility and healthcare system. Develops and manages the controllable and labor budgets to meet organizational goals for assigned cost centers including intensive outpatient programs, outpatient services, inpatient acute care therapy, recreational therapy, and all Eating Disorder Programs. Provides oversight of employees offering services in IOP. Administrator on-call responsibilities as appropriate.


Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.


Working Relationships: Direct supervision of others - No. of people supervised:(7 -40) Prepares and gives performance evaluations. Works directly with patients and/or customers. Works with internal/external customers. Works with clinicians and patients. Works with other healthcare professionals and staff Works frequently with individuals at director level or above.


Special Job Dimensions: None.


Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

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