What are the responsibilities and job description for the Night Audit- Relief Night Manager position at Salamander Hospitality?
POSITION OBJECTIVE
The Night Auditor is the number one, frontline person whose service determines a guest's experience. Checks front office accounting records for accuracy and on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepares a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office team.
ESSENTIAL JOB FUNCTIONS
- Handle the reservation process; welcoming guests and getting them checked into their rooms
- Respond to guests' requests; and coordinate with other hotel workers to handle necessary end-of-day tasks
- Accounting duties include taking payments, reconciling accounts, running end-of-day reports in property management system
- Spends their shift standing at the front desk, walking around to rooms and sometimes lifting items
- Responsible for the overall operations and appearance of the front desk of the hotel
- Responsible for attending to the needs of guests, especially during check-in and check-out
- Assist with driving valet cars around, for security team to park
EDUCATION / EXPERIENCE
REQUIREMENTS
PHYSICAL DEMANDS
Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.