What are the responsibilities and job description for the Teller position at Salem Co-operative Bank?
Ready to make a difference? At Salem Co-operative Bank, we pride ourselves on offering a work environment where customer service and success are consistently placed front and center. Founded in 1922, we’ve grown in size, expanded our products and services, and learned to improve from 100 years of experience. Every customer is treated as a unique individual, knowing that not all customers’ needs are the same. Our commitment to our community is evident in our philanthropic foundation, Salem Community Benefit, which has contributed over $1.6 million to local organizations. Each year our employees spend many hours volunteering at local organizations in the Salem and Merrimack Valley areas. If you are ready to make a difference professionally, personally, and in the community, we want to meet you!
We are looking for a Teller for our Salem, NH branch who will receive and pay out money while maintaining records of money and negotiable instruments involved in financial transactions while providing excellent customer service consistently and accurately.
How you will accomplish this:
What you will bring to the role:
Salem Co-operative Bank is an Affirmative Action/Equal Opportunity Employer.
Applicants are considered for all positions without regard to race, color, religion, gender, pregnancy, marital status, familial status, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, gender identity or other characteristics protected by applicable law.
We are looking for a Teller for our Salem, NH branch who will receive and pay out money while maintaining records of money and negotiable instruments involved in financial transactions while providing excellent customer service consistently and accurately.
How you will accomplish this:
- Receive checks and cash for deposit, verify amounts and examine checks for endorsement
- Cash checks and pay out money after verification of payee’s identity and right to the cash, signature(s) and customer balance. Image each transaction and ensure each transaction balances.
- Enter customers’ and Universal Bankers’ transactions into computer to accurately record transactions and issue computer generated receipts. Maintain cash count screens showing customer’s name and details of all cash transactions.
- Place holds on accounts for uncollected funds and complete FinCEN Form 104 (CTR) as needed
- Order daily supply of cash and count incoming cash. Maintain cash drawer limit in accordance with Bank security policy.
- Balance currency, coin and checks in cash drawer at end of day/shift and compare total amounts with data displayed on computer screen
- Issue negotiable instruments
- Process night bags, ATM deposits, loan payments and outgoing/incoming mail
- Answer customer inquiries
- Learn all Teller functions and keep current with all system updates
- Cross sell and refer bank products and services
- Comply with all Bank policies, procedures and regulatory requirements
What you will bring to the role:
- High school diploma and 1-3 years of related banking or cash handling experience
- General knowledge of banking regulations, products, and services preferred
- Strong customer service skills
- Strong communication skills with the ability to effectively communicate with and respond to questions from customers and from other departments within the Bank
- Strong computer skills
- Must be accurate and detail-oriented
Salem Co-operative Bank is an Affirmative Action/Equal Opportunity Employer.
Applicants are considered for all positions without regard to race, color, religion, gender, pregnancy, marital status, familial status, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, gender identity or other characteristics protected by applicable law.
