What are the responsibilities and job description for the Clinical Technology Administrator position at Salem Health?
Location Site: Salem Hospital Main Campus Department: SH Clinical Engineering Position Type: Full Time Start Time: 7:00Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement. As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind. We invite you to learn more about our wonderful community: There's something about Salem, Oregon! Your Role With Us:Performs and documents preventive maintenance, OS patching, inspections on assigned Clinical Systems Documents all operator induced Clinical system problems and follow-up corrective activity on work order.Instructs individuals and groups of Clinical system users on proper and safe use on an informal ad hoc basis.Schedules formal in-service training programs, coordinates, and attends vendor training; provides follow-up to vendor training.Research, develop and teach operator-training programs as required.Checks with vendors on application versions and updates as appropriatePartners with IS security on risk assessments with medical devices. Also ensures Medical Device Security standards are set w/in the Salem Health Enterprise Works with vendors, OEM's, FDA, other regulatory bodies on recalls, alerts, etc. that affect Clinical Systems and documents as appropriate w/in the work order system. Recommends or establishes inventory of replacement parts and accessories for systems.Collects information on lifecycle of medical equipment/systems, and makes recommendations on replacement. Works with EPIC team to plan, implement, troubleshoot, verify device to epic patient record is working as intended. Evaluates, recommends, and reviews modifications to clinical equipment maintenance per The Joint Commission guidelines and Hospital AEM program.Participates in projects or as a technical lead in projects providing SME and/or coordination between departments to deliver project objectives. Resolves customer complaints and work collaboratively across the organization.Participates and/or Leads in the selection and installation of new clinical systems. Provides on the job training for all roles that support clinical systems as necessary for maximum uptime. Provides in-service training for medical staff and clinical personnel on the operation of clinical systems. Identifies and reports unsafe or malfunctioning systems and unsafe operational practices to department management. Total Rewards Offerings: Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.Relocation assistance available for qualified positionsFull comprehensive medical, dental, and vision plansBasic and voluntary life insuranceShort and long-term disabilityLive Well Wellness ProgramEmployee Assistance Program (EAP) 401(K) retirement plan with employer contributions.Generous paid time off (PTO) accrual and holiday pay Onsite fitness center with 24/7 badge accessEducation assistance programPublic service loan forgiveness (PSLF) eligible employer https://studentaid.gov/Food and drink discounts in the cafeteria.Impressive discounts offered by Nike, Adidas, Carhartt and others.Background/Expertise:Associate's OR Bachelor's Degree in electronics, IT, biomedical equipment technology is required.Military biomed/electronics training may be substitute in lieu of an AS degree.Five (5) years of experience in IT within a healthcare setting can also be supplemented in lieu of an AS degree. Minimum of five (5) years of experience in one or more of the following fields: Biomedical clinical systems; Server Administration in a Large Enterprise-Level Network; OR Application support that involved mobile, desktop, server, and/or medical devices.;7-10 years of experience in any of the above areas strongly preferred.Experience with EPIC EMR and device integration preferred.Ongoing certification in one or more of the following required: CCNAMicrosoft Certified Professional/Microsoft Certified Expert Microsoft 365 Endpoint Administrator/Microsoft Azure AdministratorVMware OEM certifications on life safety equipment.Knowledge of CMS, TJC, FDA, or other regulatory bodies and role will need to adhere to Salem Health life safety regulatory requirements.Lifecycle management of clinical technologies and hardware components.Competency with TCP/IP Networking, routing protocols, (OR) windows server infrastructure required. Competency with most of the following device types: routers, switches, firewalls, wireless controllers, security appliances, access points required. (OR) Competency with most of the following: active directory, OS patching, backups, server migration, and VMWare required. Competency with the installation, configuration, and maintenance of servers and applications required. Troubleshooting skills to include some of the following: session level debugging and interpreting data flow, packet/protocol analyzers, debug logs, SNMP's, etc. to find and remedy application and network performance issue. (OR) Troubleshooting skills to include the ability to find and remedy server performance issues. (OR)Competency with application that involve multiple tier to support and implement. Working with technical and medical vendors to create a project, plan, implement, and support in a large environment.Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org
