Quality Assurance Team Lead

Who We Are

We are a leading contract manufacturing company specializing in personal care products, including lotions, creams, serums, and hair care items. Our commitment to quality and regulatory compliance ensures our products meet the highest industry standards.

Who You Are

We are seeking an experienced Quality Assurance Team Lead to lead and manage our QA department. This individual will ensure compliance with ISO and FDA regulations, oversee quality processes, and contribute to continuous improvement initiatives. The ideal candidate is a proven leader with hands-on experience in managing audits, handling Out of Specification (OOS) results, implementing Corrective and Preventive Actions (CAPAs), and maintaining a robust quality system.

What You'll Do

• Regulatory Compliance: Lead and manage ISO and FDA audits, ensuring full compliance with all applicable standards and regulations.
• Quality System Oversight: Develop, implement, and maintain quality management systems (QMS) to meet ISO, FDA, and customer requirements.
• OOS and CAPA Management: Investigate and resolve Out of Specification (OOS) results; initiate, implement, and monitor CAPAs to address non-conformances.
• Department Leadership: Manage and mentor the QA team, fostering a culture of accountability, collaboration, and continuous improvement.
• Documentation and Reporting: Ensure accurate and timely documentation of all QA processes, investigations, and quality improvements. Prepare and submit reports for internal and external stakeholders.
• Product Quality: Collaborate with production, R&D, and supply chain teams to ensure product quality meets customer and regulatory expectations.
• Training and Development: Provide training for QA staff and other departments on regulatory updates, quality standards, and best practices.

What You Bring

• Bachelor’s degree in Quality Assurance, Chemistry, Engineering, or a related field.
• Minimum 5-7 years of QA experience in personal care, cosmetics, or a similar manufacturing environment.
• Proven experience leading ISO and FDA audits.
• Expertise in OOS investigations, CAPA implementation, and quality systems.
• Strong leadership and departmental management skills.
• Excellent communication and organizational abilities.

What We Offer

We   offer   competitive  compensation  and   benefits  packages,  along  with  a  dynamic  and supportive work  environment that  fosters growth  and  recognizes achievements. This includes offering  a  generous, uncapped, commission to our sales team  to motivate growth.  Join us as we continue to make  a significant impact in the personal care  industry and  shape its future.

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