Facilities Specialist

Works closely with Facilities Management to support all facility operational activities. Commits to best practices for building maintenance / operations, office management and customer service.

• DEPARTMENT DESCRIPTION

Corporate Facilities is responsible for general management, professional direction and leadership for all corporate facilities services / functions, primarily in operations and maintenance. Facilities plans a continual work schedule to maintain a safe and healthy condition to achieve the best working conditions possible for all employees. Engages and manages contractors and service vendors to execute repair and maintenance projects and roll-out support, with minimal disruption to operations.

• EXPERIENCE / EDUCATION / QUALIFICATIONS

High school diploma or equivalent required.

• One (1) year customer service experience required.
• Experience or training in basic building / facilities maintenance tasks required.
• Experience or training in MS Office Applications including Word, Excel and Outlook required.
• Experience providing administrative support preferred.
• KNOWLEDGE / SKILLS / ABILITIES

Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

• Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
• Safety and Security - Knowledge of safety and security practices and procedures. Ability to instruct the public in and promote safe and secure operations.
• Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
• Communication - Effective written and verbal communication skills to perform group presentations, tactfully discuss issues, and listen to and understand complex information / situations. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities.
• PHYSICAL DEMANDS

Rarely

1 - 10% of the time)

Occasionally

11 - 33% of the time)

Frequently

34 - 66% of the time)

Continually

67 – 100% of the time)

CLIMB - SCAFFOLDING

CARRY 2-handed,60 or more pounds

LIFT (Floor to Waist : 0"-36") 60 or more Lbs

LIFT (Knee to chest : 24"-54") 20 - 40 Lbs

ENTER & EXIT VEHICLE / MACHINERY

SQUAT Repetitive

LIFT (Knee to chest : 24"-54") 40 - 60 Lbs

LIFT (Knee to chest : 24"-54") 60 or more Lbs

LIFT (Waist to Eye : up to 54") 40 - 60 Lbs

LIFT (Waist to Eye : up to 54") 60 or more Lbs

LIFT (Overhead : 54" and above) 0 - 20 Lbs

LIFT (Overhead : 54" and above) 20 - 40 Lbs - Rarely

LIFT (Overhead : 54" and above) 40 - 60 Lbs

LIFT (Overhead : 54" and above) 60 or more Lbs

CLIMB – LADDER

CARRY 2-handed, 0 - 20 pounds

CARRY 2-handed, 20 - 40 pounds

CARRY 2-handed, 40 - 60 pounds

SQUAT Static (hold >

30 sec)

LIFT (Knee to chest : 24"-54") 0 – 20 Lbs

LIFT (Knee to chest : 24"-54") 20 - 40 Lbs

LIFT (Waist to Eye : up to 54") 0 - 20 Lbs

LIFT (Waist to Eye : up to 54") 20 - 40 Lbs

PUSH (40 - 60 pounds force)

PULL (40 - 60 pounds force)

PUSH (60 or more pounds force)

PULL (60 or more pounds force)

WALK – LEVEL SURFACE

WALK - INCLINE

CLIMB - STAIRS

CARRY 1-handed, 0 - 20 pounds

LIFT (Floor to Waist : 0"-36") 0 - 20 Lbs

LIFT (Floor to Waist : 0"-36") 20 - 40 Lbs

LIFT (Floor to Waist : 0"-36") 40 - 60 Lbs

BEND FORWARD at waist

KNEEL (on knees)

REACH - Forward

REACH - Upward

PINCH Fingers

CRAWL (hands & knees)

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

PUSH (0 - 20 pounds force)

PULL (0 - 20 pounds force)

PUSH (20 - 40 pounds force)

PULL (20 - 40 pounds force)

STAND

MANUAL DEXTERITY Hands / wrists

FINGER DEXTERITY

GRASP Hand / Fist

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