Host - Cashier - Part Time - San Diego Zoo

HOW YOU WILL IMPACT OUR MISSIONThe Host/Cashier under direction performs a variety of moderately difficult duties in acting as host; greets and seats guests; maintains an accurate wait list and manages the seating rotation of the restaurant. This position reports to the Lead, Supervisor or Manager. WHAT YOU WILL DO Greets all guests entering the restaurant Makes Customer Service a top priority Seats guests in a prompt, courteous and efficient manner Manages seating rotation Takes restaurant reservations Provides personable and professional phone etiquette Communicates with management staff on a daily basis Applies good work ethics and meets SDZWA performance standards Assists servers and bus persons with service when time allows Assists in training new personnel as needed Assists Lead, Cooks, Manager and Supervisor when needed Maintains Department of Environmental uniform standards Maintains a passing grade on the County of San Diego Department of Environmental Health food handler’s exams Engages in the organization’s mission and vision WHAT WE ARE LOOKING FOR JOB EXPERIENCE Education, training and/or experience which would clearly demonstrate the essential functions, knowledge and skills listed. One year experience working in a fine dining restaurant environment. SKILLS AND KNOWLEDGE Knowledge of Zoo or Safari Park facilities, rules and regulations Proper phone etiquette Basic usage and care of standard equipment Basic inventory controls Guest service standards and policies Uniform standards Performance standards Multi/task and prioritize to meet the demands of business Work in a high volume, fast/paced environment Communicate effectively (verbal and written) Work effectively in a team environment Interact tactfully and courteously with guests and employees Work competently with a diverse large groups of people Understand and carry out verbal and written instructions effectively Perform required clean-up work