Client Development Manager, Beauty

What This Position is All About

Under the direction of the General Manager or Assistant General Manager of Merchandising (AGMM), the Client Development Manager (CDM), Beauty is responsible for driving sales by developing the selling and clienteling skills and behaviors of a team of Beauty Advisors, creating a high performance team and consistently coaching for optimal sales results. The CDM, Beauty must maintain high visibility on the selling floor to coach and develop their Advisors' ability to drive sales by connecting with customers and building sustainable client relationships through exceptional service and regular outreach. Fundamental to the role is the responsibility for onboarding, training, ongoing education, and performance management of the selling team. Additionally, the role serves to provide product knowledge training, event information, policy & procedure updates, targeted selling and clienteling coaching.

Who You Are :

• Create and maintain a strong Selling and Service culture
• Drives positive outcomes through objectives and measures & monitors progress & results successfully
• Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
• Able to organize an build structural processes
• Effectively facilitate training programs and communicate training needs
• You get things done by engaging in high-level teamwork and flexing your interpersonal skills
• An inspiration leader who can problem-solve and manage effectively
• You are naturally intuitive, analytical, and creative
• Possess a mix of creative and strategic abilities
• You possess a positive, solution-oriented, and customer-focused mindset
• You have a strong attention to detail and ability to remain extremely organized
• You thrive in a fast-paced environment with the flexibility to adapt to change
• Have an eye for detail, often going above and beyond your goals to meet and exceed deadlines.
• Proactive and innovative - able to identify and leverage opportunities to advance the team's objectives in creative, memorable ways
• Collaborative - should be able to work with peers across multiple business verticals

You Also Have :

As The Client Development Manager, Beauty, You Will :

Client Development - Working closely with each Business Manager and Beauty Advisor to ensure they successfully :

Business Development through Technology - Coaching your team of Business Managers and Beauty Advisors to use technology & data to drive their business, develop a growth mindset and provide a Customer Experience :

Beauty Expert Development - Focusing on growing the clients beauty closet by fostering and developing a team of beauty experts comfortable to engage across all brands to meet the clients closet needs :

People Management - Leading and developing your team of Business Managers and Beauty Advisors :

Selling Floor Operations - Supporting the running of the day-to-day business operations within the store :

Your Life and Career at SFA :

Salary and Other Compensation :

The starting salary for this position is between $64,000-$80,000 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

This position is also eligible for bonus

Benefits :

The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Thank you for your interest in SFA. We look forward to reviewing your application.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Salary : $64,000 - $80,000