Account Executive, Youth Hockey & Fan Development

TITLE: Account Executive, Youth Hockey & Fan Development

POSITION TYPE: Full Time, Exempt

COMPANY: Sharks Sports and Entertainment, LLC

LOCATION: SAP Center, San Jose, CA

REPORTS TO: Director, Group Sales

POSTING DATED: January 29, 2025

Pay Range: $68,640 annually

Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands and primary work location. The base pay range provided is subject to change and may be modified in the future.

Position Overview

Team Teal is seeking to hire a Group Sales Account Executive that embraces all aspects of our principles. Key responsibilities include generating group ticket sales revenue by way of strategic sales efforts for the Sharks, Barracuda, and SAP Center Arena Events. Group Sales AEs will also be tasked with achieving established San Jose Sharks season ticket, partial plan and suite hospitality products.

Essential Duties and Responsibilities:

• Use independent judgement and strategic thinking to maximize ticket revenue by way of new business and renewal efforts for the Sharks and Arena events, including group ticket packages, fan experiences and hospitality spaces.
• Responsible for the oversight, development and management of Sharks youth, amateur and adult hockey ticket initiatives to leverage and maintain revenue opportunities.
• Maximize new business opportunities through aggressive personal prospecting and lead generation efforts.
• Collaborate heavily with Sharks Ice, NorCal Hockey Association, California Amateur Hockey Association and other regional resources to invent ticketing initiatives to leverage revenue opportunities.
• Responsible for the oversight, development and management of Sharks youth, amateur, adult, adaptive, roller & floor hockey initiatives to leverage and maintain associated revenue opportunities.
• Create customized youth hockey group outing packages by leveraging the San Jose Sharks fan experience packages including Blue Line Buddies, Kaiser Intermission Ice Shoot Out and Rink of Dreams ice rentals, private SAP Center dark day rentals, private meeting spaces and premium hospitality.
• Represent the Ticket Sales & Service team at local tournaments and on-site interactions with youth hockey leadership (as organized by Sharks Ice, CAHA and NorCal Hockey Association).
• Meet and exceed required activity metrics including outbound calls, client meetings, personal prospecting and others as assigned.
• Aggressively pursue up-sell and new business opportunities to generate premium suite rental revenue.
• Handle in-bound sales calls from prospective and current ticket holders.
• Work Sharks, Barracuda, SAP Center & Tech CU Arena events as assigned.
• Perform additional tasks and projects, as requested.

Minimum Qualifications

• Bachelor’s degree required in relevant field or equivalent
• 2 years of relevant experience
• Use independent judgement and strategic thinking to maximize youth hockey ticket revenue by way of new business and renewal efforts for the Sharks and Arena events, including group ticket packages, fan experiences, and hospitality spaces
• Maximize new business opportunities for youth hockey and other categories as assigned through aggressive personal prospecting and lead generation efforts
• Generate ticket sales revenue by way of primarily youth hockey initiatives, as well as new and existing theme nights and initiatives
• Meet and exceed required activity metrics, including outbound calls, client meetings,
• Personal prospecting and others as assigned
• Aggressively pursue up-sell and new business opportunities to generate premium suite rental revenue
• Handle in-bound sales calls from prospective and current ticket holders
• Work Sharks, Barracuda and SAP Center Arena Events as assigned
• Perform additional tasks and projects as requested.

Physical Requirements

• Ability to sit, stand and utilize a computer for extended periods of time
• Communicate via phone and email with a variety of individuals
• Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
• Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
• Ability to work outside in various weather conditions.
• Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
• May be required to travel to other company locations
• May be required to attend conference, events, and training sessions within Bay Area or in- or out-of-state locations.

What We Offer

• Competitive compensation (base salary and variable incentive plan)
• Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ friendly)
• Pretax Transportation Benefit
• 401K (pre-tax and Roth options)
• Generous Paid Time Off
• Minimum of 10 Paid Holidays and Wellness Days per year
• Complimentary or discounted sports and event tickets
• Other League & partner discounts
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
• An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
• Potential for flexible scheduling and telework opportunities
• Free access to on-site Volta EV charging stations on non-event days

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us.Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T – Team success is more important than individual success

E – Exceptional experience is non-negotiable in everything we do

A – Appreciate others for their diversity and opinions

M – More risk leads to more rewards and expands our comfort zones

T – Trust that all teammates have the best intentions

E – Empower all teammates to make informed decisions

A – Always say what you really mean and do what you say

L – Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.