What are the responsibilities and job description for the Customer Service Representative position at Sanford Barrows Group?
Are you an experienced insurance professional looking for a dynamic and laid-back work environment where your expertise is valued? A growing and well-established Property & Casualty insurance brokerage in Hollywood, FL, is seeking a Customer Service Representative (CSR) to join their team. This is a fantastic opportunity to be part of a close-knit office that values collaboration, professionalism, and work-life balance.
Why Join Us?
- Growth-Oriented Company: Hiring due to expansion, offering career advancement opportunities.
- Lively & Supportive Environment: A small, friendly office where your contributions are appreciated.
- Casual Yet Professional: Modern office with a laid-back atmosphere.
- Competitive Compensation: Flexible base salary plus commission, bonuses, and incentives.
What You’ll Do:
- Provide exceptional customer service to clients by answering inquiries, processing policy changes, and handling renewals.
- Assist with policy management, endorsements, and documentation.
- Support the senior account management team with day-to-day client servicing needs.
- Maintain strong relationships with clients by ensuring timely and efficient service.
- Handle billing, claims assistance, and other administrative tasks as needed.
What We’re Looking For:
- MUST have Excess & Surplus (E&S) lines experience.
- MUST hold a 220 Insurance License (Florida General Lines License).
- Strong communication and problem-solving skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- A team player with a customer-first mindset.
Perks & Benefits:
- Monthly stipend to assist with insurance.
- Performance-based commissions and bonuses.
- Casual dress code and a fun, engaging work culture.
- Opportunities for professional growth and development.
