Front Office Receptionist

Looking for a skilled Medical Receptionist. Experience with EMR's required. Pediatric experience with vaccines and immunization schedule is a plus. We are willing to train up those highly motivated and eager to learn if experience is limited or lacking. Personable with parents and children and must be able to work Monday through Friday including some Saturdays. Higher wage based upon experience and ability to work a flexible work schedule. Front desk responsibilities will also include checking-in patients, schedule appointments, answering multi phone lines, verifying insurance eligibility, scan and fax, collect copayment, and scan and fax PHI. Professional work experience, excellent customer service, and motivated team player are qualities required for this role. The right candidate must be highly organized and understand the importance of patient care and customer service. They must also know how to relate to people in a variety of situations, be highly trustworthy, discreet, and use good judgment.

Your Role on the Team:

As the Front Desk Receptionist you will be involved in greeting parents and patients, answering the phone, scheduling office visits, checking insurance benefits, taking payment and controlling the overall flow of patients between the front and back office. You are also responsible for maintaining the reception area as well as the waiting room ensuring these areas are clean and organized. The patient care coordinator must be detail-oriented, courteous, friendly, resourceful, and a team player who is capable of providing exceptional customer service at all times. They have a strong sense of personal responsibility and take ownership of their work. Most importantly, they possess a high level of integrity and ethics.

Skills and experience:

• High School diploma or GED equivalent required. Some college education is preferred.
• Minimum 3 years experience as a dental/medical/health front desk receptionist
• Minimum 1 year Pediatrics experience preferred
• Minimum 3 years experience answering phones, confirming appointments and greeting customers
• Excellent verbal and written communication and customer service skills
• Love to work around families while maintaining professionalism
• EHR system experience a plus
• Ability to take direction and work in a fast-paced environment
• Excellent problem solver with good common sense
• Responsible and punctual
• Detail oriented with exceptional organizational skills
• Must be a team player
• Bilingual Spanish or Hmong is preferred

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Gym membership
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Fresno, CA 93704: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20