What are the responsibilities and job description for the Customer Quality Manager position at Sanhua International?
SANHUA
Sanhua is a leading HVAC&R manufacturer of controls and components with a global footprint and 40 years of experience. Our co-operation with the largest companies in the Automotive, Appliance and HVAC&R industry makes Sanhua a leading worldwide OEM supplier providing the highest quality components at the most competitive price.
DESCRIPTION
We are actively looking for a Customer Quality Manager who will be responsible for ensuring that the products and services provided to customers after the sale meet the company's quality standards and customer expectations.
QUALIFICATIONS
- Bachelor's Degree in Industrial or Mechanical Engineering, Business Administration.
- At least 3 years of experience in a similar position
- Proven experience (8 years desirable)
- Advanced in Spanish language desirable
ACTIVITIES
- Responsible for North American Customer Quality Management.
- Develop and Implement Standards for Customer Relationship Management.
- Collaborate with Internal and External Teams.
- Focus on Quality Cost Awareness.
- Manage Customer-Related Changes.
- Analyze and Improve Customer Quality Performance.
- Participate in Customer Meetings.
- Team and Task Management.
