What are the responsibilities and job description for the Receptionist position at Sanus Health Corporation?
Job Overview
We are seeking a detail-oriented and customer-focused Receptionist to join our team at a Third-Party Administrator (TPA) company specializing in health insurance. The ideal candidate will be responsible for handling a high volume of incoming calls from healthcare providers, hospitals, and policyholders, ensuring prompt and professional service. This role requires strong communication skills, multitasking abilities, and a commitment to providing excellent customer service.
Responsibilities
- Answer and manage a high volume of inbound calls efficiently.
- Redirect calls to the appropriate departments or personnel.
- Provide claim status updates and payment status information to providers and hospitals.
- Maintain accurate records of inquiries and assist in resolving basic claim-related questions.
- Greet visitors and direct them appropriately.
- Assist with administrative tasks such as filing, data entry, and document handling.
- Ensure confidentiality and compliance with HIPAA regulations.
Requirements
- Must be fluent in English (both spoken and written).
- Previous experience in a receptionist or customer service role, preferably in healthcare or insurance.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced environment.
- Proficiency in using phone systems and basic computer applications.
- Knowledge of health insurance terminology and claims processing is a plus.
- High school diploma or equivalent required.
If you are passionate about delivering exceptional service and thrive in a dynamic office environment, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist!
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Doral, FL 33178 (Required)
Ability to Relocate:
- Doral, FL 33178: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18